Invoice Processing Archives : Planergy Software Tue, 02 Jul 2024 16:19:19 +0000 en-US hourly 1 https://wordpress.org/?v=6.6 https://planergy.com/wp-content/uploads/2021/07/Planergy-Symbol-150x150.png Invoice Processing Archives : Planergy Software 32 32 Accounts Payable Policy: What Is It, Best Practices, and an Example Template https://planergy.com/blog/accounts-payable-policy/ Thu, 01 Jun 2023 12:18:20 +0000 https://planergy.com/?p=14953 IN THIS ARTICLE What Is an Accounts Payable Policy? What Are the Functions of Accounts Payable? What Is the Typical AP Process? What Are Internal Controls for Accounts Payable? What Is an Accounts Payable Write-Off Policy? Best Practices for Creating an Effective Accounts Payable Policy & Procedures Manual Accounts Payable Policy Template Steps to Create… Read More »Accounts Payable Policy: What Is It, Best Practices, and an Example Template

The post Accounts Payable Policy: What Is It, Best Practices, and an Example Template appeared first on Planergy Software.

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What's Planergy?

Modern Spend Management and Accounts Payable software.

Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing.

We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy.

King Ocean Logo

Cristian Maradiaga

King Ocean

Download a free copy of "Preparing Your AP Department For The Future", to learn:

  • How to transition from paper and excel to eInvoicing.
  • How AP can improve relationships with your key suppliers.
  • How to capture early payment discounts and avoid late payment penalties.
  • How better management in AP can give you better flexibility for cash flow management.

Accounts Payable Policy: What Is It, Best Practices, and an Example Template

Accounts Payable Policy

Creating and having staff adhere to set policies helps establish guidelines for completing tasks by setting parameters that can be useful for business operations.

That’s why creating and maintaining a consistent accounts payable policy is so important to your business.

Setting accounts payable policies can help ensure that consistent policies are used across the board.

A comprehensive accounts payable manual can also serve as a training document for new employees and can easily answer routine questions staff may have throughout the AP process.

What Is an Accounts Payable Policy?

An accounts payable policy is the guidelines that are put into place to ensure that AP processing is completed on time and accurately.

Accounts payable policy looks at all aspects of your current AP system and creates a policy around those procedures.

For example, an AP policy may state that all invoices need to be approved by two employees or that invoice discrepancies need to be handled by a specific designee.

What Are the Functions of Accounts Payable?

The primary function of the AP department is to review, manage, and pay for goods and services received from vendors and suppliers in a timely manner.

But the accounts payable department is also responsible for finding new vendors and suppliers, vetting them, and maintaining a good business relationship with them.

Accounts payable is also responsible for providing accounting with all necessary AP reports.

Finally, the account payable department is responsible for ensuring that all original invoices match purchase orders and shipping receipts.

What Is the Typical AP Process?

The typical basic accounts payable process consists of four steps:

  1. Receiving the supplier or vendor invoice

  2. Reviewing the vendor name, account number, and invoice number for accuracy and completing the three-way match process if using a purchase order or procurement system

  3. Approving the invoice for payment

  4. Paying the invoice

Standard Accounts Payable Steps

If you’re using a procurement system, you’ll also want to include steps used in the procurement process as well, covering full cycle accounts payable.

Full Cycle Accounts Payable Steps

What Are Internal Controls for Accounts Payable?

Internal controls for accounts payable cover four areas:

  1. Obligation to Pay

    Obligation to pay controls include purchase order approval and/or invoice approval, three-way matching, which matches invoice numbers, purchase order numbers, and shipping receipts, and regular auditing for errors and duplicate payments.

  2. Data Entry

    Date entry controls include when to record the invoice, invoice number guidelines, and proper recording of the expense in the appropriate GL account.

  3. Invoice Payment

    Established payment controls should always include separation of duties, manual check signing guidelines, tracking check numbers, and guidelines for storing checks securely.

    Invoice payment guidelines should also include instructions for paying invoices electronically via ACH or wire transfer.

  4. Fraud Controls

    Many of the internal controls instituted in AP are designed to reduce payment fraud and procurement fraud.

    Additional checks might include reviewing invoices with missing data more carefully and querying invoices from unrecognized email addresses.

internal-controls-for-accounts-payable

Internal controls are important in AP, as they help to reduce fraud while streamlining the entire AP process. 

Establishing internal controls will also increase accuracy, minimize risk, and keep staff members accountable for their actions.

What Is an Accounts Payable Write-Off Policy?

Creating a policy for writing off accounts payable is important, as the International Financial Reporting Standards, or IFRS-9, lists two conditions when accounts payable may be written off.

  1. Cancellation of Liability

    If a vendor waives the outstanding AP balance or if contract terms have not been met, you are allowed to write off the balance owed to that vendor or supplier.

    This is done by reducing the amount of the current AP balance by the amount canceled, with the same amount credited to Other Income.

  2. Expiration of the Contract or Term

    This will only occur when a contract or specific payment term is in effect.

    Once the payment term passes, the AP balance can be credited back to other income in the same fashion as explained above.

Write-offs are usually done at the end of the fiscal year.

Best Practices for Creating an Effective Accounts Payable Policy & Procedures Manual

When creating an accounts payable policy and procedures manual for your business, there are several best practices that you should follow.

  • Fully Document Policies and Procedures

    Simply telling staff members what they’re responsible for or how to perform job tasks is inadequate. All policies and procedures should always be in writing.

  • Share and Make Easily Accessible to Appropriate Staff

    An AP policy and procedure manual should be shared with all new and current AP staff, and easily accessible, which means the manual can be shared as a printed document or as an electronic file.

  • Review and Update Regularly

    It’s important that the accounts payable manual be a working document that is regularly updated at least once a year, or when there is a major change.

When creating a policy manual, it’s important that the manual reflects the actual accounts payable process used in your business, including step-by-step instructions and screenshots, when appropriate.

It’s always better to make the manual too detailed rather than not detailed enough.

Accounts Payable Policy Best Practices

Accounts Payable Policy Template

Starting from scratch with a policy can be a daunting task.

Often it is easier to work from an existing template and edit it to suit your own business.

It can then be improved and updated over time.

The Macomb Township Accounts Payable Policy and Procedure document is a good example of what a completed policy may look like for smaller businesses.

Larger businesses may be better served by creating a larger document using a template like this one from the State of Victoria in Australia, which provides a general structure for a manual, allowing you to delete the areas that don’t apply to your business.

Steps to Create an AP Policy and Procedure Manual

If the thought of creating a manual is overwhelming, following these steps can help guide you through the entire process from initial creation to distribution.

  1. You can create your manual outline from scratch or use some variation of the sample outline below.

    Overview

    • Responsibilities

    Approval Process

    • Invoices
    • PO

    Receiving Documents

    • How they are sent to AP
    • How they are stored in AP

    Mail (postal, email, and fax)

    • Sorting
    • Review

    Invoice Processing

    • Where invoices should be sent
    • The AP process for entering, reviewing, and scheduling payment
    • Three-way matching or alternatives
    • Handling disputed invoices
    • Handling non-PO invoices

    Payments

    • Checks
    • Printing
    • Signing
    • Mailing
    • ACH

    Credit card payments

    • Wire transfers

    Payment Policy

    • Timing
    • Early payment discount
    • Late payment fees

    Duplicate Payments

    Chart of Accounts

    • General ledger Coding
    • Responsibility for GL Coding

    Month end Accruals

    Vouchers/ Check request forms

    • Payment requests and check requisitions

    Handling Lost checks

    • Issuing stop payments
    • Handling un-cashed checks

    Master Vendor Policy

    Dealing with Customer Inquiries

    Statements

    • Policy regarding paying from statements
    • Requesting and reviewing vendor statements

    Reports

    • For management reporting
    • For departmental evaluation
    • For the staff

    Collecting Vendor Taxpayer Number Information

    • Policy for requesting W-9
    • Payments to independent contractors
    • Use of TIN Matching
    • Issuance of 1099s
    • Information reporting (to IRS)
    • 1042

    Internal Controls

    Recordkeeping

    • Record retention policy
    • Filing supporting documentation

    Petty Cash

    • Policy

    Reimbursements

    • Disbursements
    • Reconciliation

    Travel expenses and travel reimbursements

    Sales tax

    Policy and Procedures Manual

    • Responsibility for
    • Updates
    • Communicating policy to all affected parties

    Businesses can easily add or eliminate areas that do not apply to their business when creating the manual.

  2. Review the template to see if any items need to be added or removed from the list.

  3. Assign personnel such as the department head to complete different parts of the manual.

  4. Set a deadline to review the entire document.

  5. Review the completed document with the appropriate personnel for accuracy and to make any changes.

  6. Once changes are made, save the document and distribute it as a printed copy or as an electronic file.

  7. Plan on reviewing each calendar year or when any major changes are made in the department.

Steps to Create an AP Policy and procedure manual

What Should be Included in Your Accounts Payable Policy and Procedures Manual

Whether you’re creating a manual from scratch or using a template, there are some topics that you’ll want to include in your AP Policy Manual.

These topics include the following:

  • Department Overview

    The overview should always outline the department structure and provide a detailed list of positions and what each position is responsible for.

  • AP Responsibilities

    AP responsibilities vary from company to company. It’s helpful for auditing purposes as well as for AP team members to know exactly what the department is responsible for.

  • Procurement Responsibilities

    If your business uses a purchasing or procurement system, you should also clearly spell out exactly what procurement is responsible for. Also, what are the policies related to issuing purchase orders.

    For example, if your procurement department is responsible for vendor selection and vetting, that should be spelled out in the policy. Likewise, if your AP department typically handles this instead.

  • Approval Process for Purchase Orders

    If you use purchase order software, you’ll need to spell out the approval process for purchase orders.

    Is it based on dollar amounts, or are there specific employees designated for purchase order approval? And if a purchase order is approved, does the invoice still need to be approved?

  • Approval Process for Invoices

    Specify which employees are responsible for approving invoices, and the process for ensuring that invoices are routed promptly.

  • Invoice Processing

    Invoice processing should include details on when an invoice is entered (before or after approval), when it’s sent for approval, and what needs to be in place before routing the invoice for approval.

    Invoice processing should also include details on three-way matching, and steps for invoice processing without a purchase order.

  • Handling Disputed Invoices

    Policy should always include who is responsible for investigation and follow-up if an invoice is incorrect or pricing or product receipt is disputed.

  • Payment Policies

    Establishing payment policies is essential for any AP department, with a clear delineation of responsibilities outlined.

  • Early Payment Discount

    If your vendors regularly offer you early payment discounts, determine a timeline for ensuring that the discount can be utilized.

  • Handling Lost and Uncashed Checks

    All businesses should have a policy in place to handle lost or uncashed checks.

    These policies can include establishing a minimum time frame before a stop payment is issued on lost checks.

  • Collecting and Managing Vendor Data

    Specify who is responsible for locating and managing vendor relationships.

    This includes requesting W-9s, the payment process for independent contractors, and the issuance of year-end 1099s.

  • Record Retention Policy

    Create and maintain a policy for record retention. Do you keep two years of vendor information in the office and place older years in storage? Whatever your policy is, be sure to spell it out.

  • Reconciliation

    AP accounts should be regularly reconciled for accuracy. Determine whether the process should be monthly, quarterly, or yearly and assign personnel to complete the job.

What to include in your accounts payable policy and procedures manual

Accounts Payable Best Practices for Your Business

Your newly created accounts payable policy and procedure manual should always reflect best practices.

These best practices should include the following.

  • Simplify Workflows with AP Automation Software

    Using AP automation in your business can help you streamline the entire AP workflow process from invoice receipt to payment.

    And for businesses that need a better way to manage AP expenses, implementing a procure-to-pay software that incorporates AP automation software, like Planergy, can help.

  • Establish Internal Controls for Your Business

    Internal controls such as three-way matching and separation of duties are essential components for managing your AP department.

  • Strategically Manage Payments

    Instead of paying by invoice date, pay by invoice due date.

    This will allow you to use early payment discounts and take advantage of 30 to 45-day payment due dates to better use your available cash.

  • Negotiate Terms and Prices with Vendors and Suppliers

    If you have a good relationship with your business partners, they may be agreeable to better pricing or more lenient invoice payment terms.

    It only takes a minute to ask, and you may be pleasantly surprised by the outcome.

  • Keep the Lines of Communication Open

    Problems or concerns should always be addressed with your vendors.

    If you know a vendor or supplier’s payment is going to be late, letting them know will be more beneficial to your business relationship than remaining silent.

  • Automate Wherever You Can

    AP automation isn’t an either/or prospect. If you’re reluctant to automate your entire accounting department all at once, there are plenty of applications on the market that can help you with the automation process.

    There are options including OCR readers for automating invoice processing to AI and machine learning applications that automate the three-way matching process, it’s okay to start slow. It’s more important to just start.

  • Continue to Review AP Accounts Regularly

    Whether you’re using a completely automated accounting system or are still using a manual system, it’s important to review and reconcile AP accounts regularly.

    Doing so will help you identify potential trouble spots and correct any errors sooner rather than later. Busier AP departments may want to consider implementing a regular accounts payable audit.

Having a Current Accounts Payable Policy and Procedure Manual is Essential

Whether you’re a small business with a two-page manual or a large operation with a comprehensive manual, having a working set of procedures in place is key for an efficient and well-organized accounts payable department.

What’s your goal today?

1. Use Planergy to manage purchasing and accounts payable

We’ve helped save billions of dollars for our clients through better spend management, process automation in purchasing and finance, and reducing financial risks. To discover how we can help grow your business:

2. Download our guide “Preparing Your AP Department For The Future”

Download a free copy of our guide to future proofing your accounts payable department. You’ll also be subscribed to our email newsletter and notified about new articles or if have something interesting to share.

3. Learn best practices for purchasing, finance, and more

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Accounts Payable: What Is It, Definition, Job Description, Process, and Software https://planergy.com/blog/accounts-payable/ Wed, 19 Apr 2023 11:16:29 +0000 https://planergy.com/?p=14866 IN THIS ARTICLE What Is Accounts Payable? Understanding Accounts Payable Accounts Payable Example Accounts Payable Job Description The Accounts Payable Process Other Important Accounts Payable Tasks Challenges in the Accounts Payable Process Benefits of Using AP Automation Software Popular Accounting Software Options Future Trends in Accounts Payable What Is Accounts Payable? Accounts payable is the… Read More »Accounts Payable: What Is It, Definition, Job Description, Process, and Software

The post Accounts Payable: What Is It, Definition, Job Description, Process, and Software appeared first on Planergy Software.

]]>

What's Planergy?

Modern Spend Management and Accounts Payable software.

Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing.

We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy.

King Ocean Logo

Cristian Maradiaga

King Ocean

Download a free copy of "Preparing Your AP Department For The Future", to learn:

  • How to transition from paper and excel to eInvoicing.
  • How AP can improve relationships with your key suppliers.
  • How to capture early payment discounts and avoid late payment penalties.
  • How better management in AP can give you better flexibility for cash flow management.

Accounts Payable: What Is It, Definition, Job Description, Process, and Software

Accounts Payable

What Is Accounts Payable?

Accounts payable is the money a company owes to its suppliers for goods and services received on credit.

Accounts payable is also the department within the finance team who are responsible for paying the invoices received from suppliers related to the company’s purchases.

From an accounting perspective, accounts payable is an account within the general ledger that tracks a company’s liabilities to pay short-term debt to it’s creditors.

Understanding Accounts Payable

When a company purchases goods and services on credit, it records them as accounts payable because they are liable to pay the vendor later.

Accounts payable is also sometimes referred to as trade debt or trade payables, but trade payables are actually a sub-set of accounts payable. 

Trade payables is related only to inventory related goods.

Is Accounts Payabale a Liability or an Asset?

Accounts payable is a current liability on the balance sheet that needs to be settled within one year, representing money owed to other entities in exchange for goods and services.

It should not be confused with accounts receivable, which refers to the money customers owe a business. This is an asset.

The accounts receivable ledger tracks these amounts owed and helps businesses keep track of payments due, monitor customer balances, and generate reports for accounting purposes.

AR is an important part of managing the finances of any business, but it can be considered as the opposite of AP.

What’s the Difference Between Accounts Payable and Notes Payable?

Accounts payable should also not be confused with notes payable.

Notes payable are long-term liabilities payable beyond 12 months while accounts payable should be payable within a 12-month period.

What’s the Difference Between an Accrued Expense and Accounts Payable?

Accrued expenses and accounts payable have some similarities, they are both monies owed for example, but there are also key differences between accrued expenses and accounts payable.

Accrued expenses are liabilities that have built up over time and the company is obligated to pay in the future. Invoices may not have been received yet and the amount owed may be estimated.

Accounts payable are liabilities related to ongoing expenses where invoices have been received and payment must be made in a defined period, usually within 12 months of the expense being incurred.

Is Accounts Payable a Credit or a Debit?

There is often confusion about if accounts payable is a credit or a debit. Accounts payable is a liability account and should have a credit balance.

But individual accounts payable records can be credit (at the point of purchase) or debit (when the payment is processed).

Accounts Payable Example

You make a purchase of $1,000 worth of stationary on behalf of the company from your supplier, AB Stationary.

Based on your agreed credit terms the purchase is on credit and will be due to be paid in 14 days.

This $1,000 will be added to your accounts payable ledger as a credit until against AB Stationary until the payment is processed.

When the payment is processed the accounts payable ledger will have a debit of $1,000 recorded.

This follows accrual accounting practices where expenses are recognized when they are incurred.

Accounts Payable Example

Accounts Payable Job Description

Working in accounts payable involves managing the company’s financial obligations to its suppliers.

The main tasks of an accounts payable clerk include:

  • Processing invoices
  • Verifying the accuracy and completeness of the information
  • Coding payments
  • Determining payment terms
  • Creating payment schedules

Accounts payable clerks may also be responsible for the following:

  • Preparing reports
  • Reconciling differences between invoices
  • Making payments to vendors
  • Managing vendor relations
  • Responding to inquiries
  • Resolving outstanding issues with suppliers

To be successful in an accounts payable role, individuals need relevant accounts payable skills.

They should possess strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.

They should also have a good understanding of accounting principles and experience working with accounting software.

As part of the job responsibilities of accounts payable professionals must monitor supplier invoices to ensure the accuracy and timeliness of payments.

They also provide timely updates on payment status to relevant stakeholders such as internal departments and external suppliers.

Accounts payable professionals may also be responsible for reconciling accounts with vendors or calculating any discounts available on payments made within specified deadlines.

They may also provide analysis of unpaid invoices to help identify potential issues with late payments or discrepancies in vendor charges.

If you are hiring in accounts payable you should consider appropriate accounts payable interview questions to help identify the right candidates.

The Accounts Payable Process

The accounts payable process is commonly considered to start when you receive an invoice.

Ideally, the accounts payable process will incorporate a PO process including tracking of receiving of goods and services covering the full procure-to-pay process.

This is also known as Full cycle accounts payable and ensures faster and more accurate invoice processing with fewer exceptions. If the invoice data matches.

  1. Receive and Review Vendor Invoice

    The AP process begins when an invoice is received from a vendor or supplier for goods or services the business purchased on credit terms.

  2. Assign Invoice for Processing

    After the invoice is received, it needs to be forwarded to an appropriate person for invoice processing.

    This might be a department manager, the company accountant, or an accounts payable specialist.

    If a company is clear on its purchase order about who should receive the invoice, this step can be avoided.

    AP automation software can automatically receive, process, and assign invoices to the right people.

  3. Enter Invoice Data Into the Accounting Software

    AP staff must then enter all the invoice data into the accounting software, including vendor details, items, quantities, cost, etc.

    All transactions must be recorded in the general ledger. AP staff must be able to keep track of all business expenses, payments, and reimbursements on all liability accounts.

    This step is easier with electronic invoicing and when AP automation software is in use.

    Invoice data can be scanned and extracted from the invoice using OCR technology and artificial intelligence and entered directly into the accounting system resulting in faster invoice processing times.

  4. Verify Invoice and Payment Information

    Once the information is in the system, accounts payable clerks analyze the payment terms, check for discounts that may be applicable per the contract, and other information that could affect payment accuracy before sending the invoice for approval.

  5. Match Invoice To PO and Receipt

    If you are following a 2-way matching process this will involve comparing the invoice to a PO.

    If you are following a 3-way matching process you will match against the PO and also the goods received note or other relevant receiving documents.

  6. Approve Invoice

    The invoice approval process will likely look different depending on how the invoice has been matched. Successfully 3-way matched invoices may not need any additional approval.

    Invoices that were not successfully matched or those with exceptions will likely need additional approval.

  7. Make Payment

    The AP department must ensure that all payments are authorized accurately and promptly.

    This will ensure invoices can be processed for payment at the optimal time for value and cash flow management.

    While some vendors may offer an early payment discount, it may not be feasible for you to leverage it.

    The payable department should know when it’s safe to take advantage of those discounts and when it is better to wait until the due date to make payment.

    Once the information is verified and payment is approved, the AP department will prepare vendor payments. Vendor payment details may use EFT payments, ACH transfers or wire transfers.

    They are typically outlined in the contract but generally include payment by check, bank transfer, wire, credit card, or debit card.

Accounts Payable Process

Other Important Accounts Payable Tasks

Reconcile Vendor Accounts

After issuing payment to the vendor, AP staff must periodically reconcile vendor accounts.

This process involves checking to ensure all invoices have been paid correctly and on time.

If there is a discrepancy, it involves reaching out to the vendor to solve the issue – whether it means receiving a refund, more product, or issuing another payment.

It is best to reconcile vendor accounts regularly.

Address Supplier Inquiries Promptly

Occasionally, suppliers may ask questions about when to expect an invoice payment. They may also have questions about orders, delivery, etc.

The accounts payable department must be able to address inquiries, manage invoice disputes, and forward concerns to the relevant department quickly to maintain quality vendor relationships.

Accounts Payable Reporting

Accounts payable reporting is an important part of accrual accounting. Tracking and reporting on AP transactions is key for the day-to-day activities of the department.

The reports generated can vary in different businesses.

This can include accounts payable KPI reports, accounts payable aging reports, accounts payable trial balance, and GRNI reports to help with GRNI Reconciliation.

Challenges in the Accounts Payable Process

There are many challenges in the accounts payable process that need to be managed carefully to ensure optimal performance.

Here is a list of some of the key challenges:

  • Manual Processes and Data Entry

    When your business manually manages bills and invoices, it can take time and resources.

    This becomes especially challenging when dealing with large amounts of data or foreign currencies/exchange rates.

    Manual processes also leave more room for human error which could result in incorrect payments or missed deadlines.

    Improving AP performance against accounts payable Benchmarks can be difficult, for example, if you’re trying to measure and improve your AP turnover ratio.

  • Lack of Visibility of Committed Spend

    Without proper visibility into cash flow, businesses could miss out on opportunities to optimize their costs or save money by taking advantage of discounting options from vendors.

    Better forecasting of payments in accounts payable can help improve cash flow management and liquidity management.

    Furthermore, without visibility into the accounts payable process, it may be difficult to track down duplicate payments or identify fraud attempts quickly enough to prevent them from occurring.

    Without upstream visibility of spend accounts payable forecasting will prove difficult and invoice approval times will be slow.

  • Inefficient Payment Processes

    This could include sending multiple payments for single invoices or waiting too long to pay vendors, resulting in late fees or other penalties.

    Inefficient payment processes also make it difficult to manage accounts payable cash flow because there’s no way to know how much money will be available at any given time.

    Additionally, inefficient payment processes increase the risk of making duplicate payments. It is hard to keep track of all invoices being processed at any given moment.

    Accounts payable automation helps address these challenges by handling invoice reconciliation (with automatic three-way matching to match invoices to receipts and invoices), approval workflows, and more.

  • Delays with Approving Invoices

    Each delay in a step of invoice processing has a knock-on effect with the result of delaying payment processing.

    The biggest delay of all is often caused by delays approving invoices. Who needs to approve this invoice?

    When you find out they don’t have enough information to approve so they need to check the details and get back to you.

    When all the required information is not available it becomes harder to approve invoices. An invoice arrives sometimes a month after the purchase.

    Without a system in place will people recall the agreed prices? Not always. That’s where full cycle accounts payable helps.

  • Managing Documents and Audit Trails

    Working with paper causes many problems, not least is that it goes missing. Paper invoices are no different. Lost in a pile, dropped when moving to another office.

    Centralizing and digitizing invoice processing automates the management of relevant documents. Invoices are captured and digitized automatically and backed up to the cloud.

    Additional documents can be linked similarly so you don’t need to maintain folders and folders of documents.

    Recording actions carried out in the accounts payable process can also be labor intensive.

    How do your auditors know correct approval processes were followed if you received that on a phone call and there is no audit trail?

Challenges in the Accounts Payable Process

Accounts payable is the lifeblood of a business. Without proper management of payables and receivables, a business will falter.

Benefits of Using AP Automation Software

Managing accounts payable can be complex and time-consuming, but it can become easier with the right software.

Accounts Payable software is designed to streamline and automate many tasks required to pay suppliers on time while minimizing human errors that could lead to inaccuracies or delays.

Planergy’s procure-to-pay software, incorporating AP automation software, makes AP automation easy. We connect with your accounting software or ERP to make managing procurement and accounting easier.

AP software allows companies to eliminate mundane tasks and focus their resources on more important projects.

AP automation software provides numerous benefits, including:

  • Cost Savings

    Automation eliminates the need for additional staff and the amount of time staff need to spend processing invoices.

    Accounts payable process costs can be greatly reduced resulting in significant savings.

  • Faster Cycle Time

    By automating approval workflows and invoice processing you will greatly reduce the time it takes to process invoices right through to payment.

    A lower invoice cycle time is a desirable outcome from improving AP processes.

    Tracking the change in accounts payable KPIs, like accounts payable days, accounts payable turnover, and days payable outstanding will show this improvement.

    Where there are no exceptions you could even embrace straight-through invoice processing.

  • Greater Efficiency

    Automation reduces invoice processing time and frees up time that would otherwise be spent on tedious tasks, allowing employees to work on more productive pursuits.

  • Better Accuracy and Reduced Errors

    Invoice process automation is far more accurate than manual processes, ensuring accuracy in data entry and other operations.

    Plus, it helps ensure you are moving towards a paperless accounts payable workflow, so you don’t have to worry about losing documents and reduces the risks of AP fraud.

  • Data Security

    Cloud software digitizes your records, digitally archives your documents, and ensures your financial data is securely backed up.

    It also allows your team to work remotely, giving you the benefits of remote working while reducing the risks of fraud.

  • Data Collection & Analysis

    As automation tracks each step within a process, it creates records that can be used to analyze performance and identify weaknesses or improvements that need to be made.

    The reports can help you see things like accounts payable write-offs and accounts payable recovery audits.

  • Scalable

    Manual processes limit how many invoices you can process per employee. When you exceed those levels you need to hire more staff and this can be challenging and time-consuming.

    Removing the manual processes and automating ensures your accounts payable team are ready to scale with the company much more easily.

  • Improves Forecasting

    The earlier you know your committed spend the easier it is to forecast for budgets and cash-flow.

    Spend visibility helps when preparing accounts payable accruals which in turn helps with month-end closing and when preparing year-end accounts.

Benefits of Using AP Automation Software

Popular Accounting Software Options

Popular accounting software used for managing accounts payable lack the functionality of a dedicated AP solution like Planergy.

But luckily there are integration options for all leading accounting software and ERP.

Popular solutions often used to manage AP include:

  • Microsoft Dynamics GP

    Microsoft Dynamics Great Plains is an installed business accounting or enterprise resource planning (ERP) software offering powerful yet easy-to-use tools that help manage customer relations and finances.

    It is still in common use in businesses and continues to be supported but Microsoft have announced there will be no further new features added after version 18.5, released in October 2022.

    The updated cloud offering from Microsoft is Microsoft Dynamics 365.

  • QuickBooks

    QuickBooks is a powerful financial management software hosting a wide range of features to help businesses stay on top of their accounts. Available in Online and Desktop versions.

    Planergy integrates with QuickBooks Online directly and has an integration with QuickBooks Desktop too.

  • Xero

    Xero is accounting software offering cloud-based access, making it easier for business owners to stay organized and in control of their finances.

    Xero has extensive options for integrating with additional software to extend it’s functionality. Planergy integrates with Xero to offer spend management and AP automation functionality.

  • Sage Intacct

    Sage Intacct is an award-winning cloud based accounting and financial management software with features designed to help businesses process payments, reconcile accounts and create accurate reports.

    Planergy integrates directly with Sage Intacct as well as other Sage software’s like Sage 200 and Sage 50.

  • NetSuite

    NetSuite is a leading cloud ERP that covers CRM, business accounting, and ecommerce but does not effectively cover AP Automation.

    Planergy has integration options for NetSuite customized to your specific NetSuite implementation.

Best Practices for Managing Accounts Payable

When managing accounts payable there are some key things you should do. Here is a list of accounts payable best practices to ensure you are processing invoices accurately and efficiently.

  • Standardize Invoice Processing

    No one is perfect, and there will be occasional mistakes, especially if you still use manual processes and your vendor is the same.

    You may be accidentally billed for more office supplies than you received or for a longer period of time than your contract indicates. Duplicate invoices are common. It is often not fraud but just a manual error by the staff at your supplier.

    Creating a standard process for how invoices are handled following best practices ensures that information stays consistent across the board. This consistency makes it easier to spot errors during invoice processing, and allows for faster validation.

  • Enforce Internal Controls

    A clear accounts payable policy should be defined with relevant internal controls for accounts payable and invoice processing. Compliance can be enforced more easily with dedicated software.

    This should include a set of procedures for invoice approval, incorporating segregation of duties, and a workflow that sends the invoices to the appropriate department, person, or team, such as the CFO, help to streamline the process.

    Automation can route invoices to the appropriate team member, and Planergy allows “Out of Office” settings that allow another user to temporarily step in with the same user permissions to keep things running smoothly while someone is on vacation or out on leave.

  • Negotiate Payment Terms with Suppliers

    To maximize your cash flow, your procurement team should negotiate more favorable pricing and payment terms with suppliers whenever possible.

    If you can take advantage of an early payment discount, that’s great, but the goal is to keep cash flow positive while having all of your bills paid on time to avoid late fees or penalties.

  • Use AP Automation

    Automated processes can reduce the time, effort, and cost associated with manual data entry by streamlining invoice management.

    This increases accuracy and reduces errors. Automation also eliminates manual tasks such as matching invoices to orders and purchase orders, which can save significant time and resources.

    Automation also improves the efficiency of accounts payable departments by updating payment terms with suppliers quickly and accurately.

    This can result in early payment discounts or other incentives that benefit the company’s bottom line.

    By reducing the risk of human error, automated accounting processes help ensure compliance with applicable laws and regulations. It can also help ensure you can track and improve on established KPIs.

  • Digitally Archive Documents

    Creating digital copies of your invoices and credit notes is important for accurate accounting. By automatically creating digital copies, you can effortlessly store them in a central repository for easy access.

    This reduces the chances of misplacing important documents, so you always have an up-to-date record of your transactions.

    Keeping supplier contracts in a central repository also keeps them readily available for review if any issues arise during the relationship.

    Having all contracts stored in one place makes it easier to stay on top of legal requirements and ensure compliance.

  • Monitor and Audit AP Regularly

    Keeping an eye on things ensures both you and your vendors comply with all the clauses in the contract. It also helps ensure you comply with reporting requirements, tax regulations, and other relevant industry standards.

    Implementing an accounts payable audit program to regularly review your internal processes will ensure compliance and performance does not slip.

    Accounts payable audit procedures are often overlooked but are important to maintain any improvements are built on.

  • Use Risk Management Techniques

    To further reduce the issues between you and your vendors, conduct a risk assessment and integrate risk management techniques, like proactive risk management.

    This can be done by establishing a threshold of acceptable levels of risk per contract and proactively monitoring those contracts on an ongoing basis.

    This can help identify issues early on, with the ability to take action before any major compliance problems arise.

    Additionally, integrating digital and automated processes for supplier management will help streamline the process and increase visibility.

Best Practices for Managing Accounts Payable

Future Trends in Accounts Payable

The future of accounts payable is focused on automation and digitalization.

Accounting departments are increasingly adopting automated processes to streamline operations, reduce costs, improve accuracy, and ensure compliance with regulatory requirements.

Integrating cloud-based platforms with accounts payable systems enables companies to manage their payments securely and efficiently.

Linking together procurement and accounts payable more effectively with procure-to-pay software that incorporates advanced AP automation will enable better collaboration between finance and procurement.

In the future, artificial intelligence (AI) and machine learning will be used to automate the accounts payable process further and improve accuracy.

New technologies such as blockchain will also provide secure ways for companies to make payments quickly and easily.

This is why now is the perfect time to implement AP automation and digitize accounts payable in your business.

What’s your goal today?

1. Use Planergy to manage purchasing and accounts payable

We’ve helped save billions of dollars for our clients through better spend management, process automation in purchasing and finance, and reducing financial risks. To discover how we can help grow your business:

2. Download our guide “Preparing Your AP Department For The Future”

Download a free copy of our guide to future proofing your accounts payable department. You’ll also be subscribed to our email newsletter and notified about new articles or if have something interesting to share.

3. Learn best practices for purchasing, finance, and more

Browse hundreds of articles, containing an amazing number of useful tools, techniques, and best practices. Many readers tell us they would have paid consultants for the advice in these articles.

Related Posts

The post Accounts Payable: What Is It, Definition, Job Description, Process, and Software appeared first on Planergy Software.

]]>
Electronic Payments: What Are They, Types, and Benefits https://planergy.com/blog/electronic-payments/ Thu, 23 Feb 2023 08:48:30 +0000 https://planergy.com/?p=14648 IN THIS ARTICLE What Are Electronic Payments? Types of Electronic Payments Benefits of Electronic Payments Advantages and Disadvantages of Various Electronic Payment Methods What Are Electronic Payments? Electronic payments are payment methods that involve the transfer of funds electronically rather than using physical money. Even paper checks are processed electronically now, so the money is… Read More »Electronic Payments: What Are They, Types, and Benefits

The post Electronic Payments: What Are They, Types, and Benefits appeared first on Planergy Software.

]]>

What's Planergy?

Modern Spend Management and Accounts Payable software.

Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing.

We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy.

King Ocean Logo

Cristian Maradiaga

King Ocean

Download a free copy of "Preparing Your AP Department For The Future", to learn:

  • How to transition from paper and excel to eInvoicing.
  • How AP can improve relationships with your key suppliers.
  • How to capture early payment discounts and avoid late payment penalties.
  • How better management in AP can give you better flexibility for cash flow management.

Electronic Payments: What Are They, Types, and Benefits

Electronic Payments What Are They Types and Benefits

What Are Electronic Payments?

Electronic payments are payment methods that involve the transfer of funds electronically rather than using physical money.

Even paper checks are processed electronically now, so the money is immediately withdrawn from the account.

Types of Electronic Payments

Common types of electronic payments include credit and debit cards, mobile payment apps such as Apple Pay and Google Pay, online banking transfers, cryptocurrency (Bitcoin, Litecoin etc.), digital wallets (PayPal), direct debits, and gift cards.

These forms of payment offer greater convenience for both customers and businesses.

While some payment options require the user to have a formal bank account with a financial institution, others do not.

  • Credit and Debit Card Payments

    Credit and debit card payments allow customers to purchase goods or services online using their bank-issued credit or debit cards.

    Credit cards issued by banks and financial institutions are a type of revolving loan that allows customers to borrow money up to a predetermined limit.

    Debit cards, on the other hand, draw from a customer’s existing funds and can be linked to either checking or savings accounts.

    Both types of cards provide speed and convenience for customers, as well as added security features such as fraud protection.

    Two of the most popular names in global payment solutions are Mastercard and Visa.

    Your credit or debit cards may have either of these logos – signifying you can use them with whatever merchants accept them.

  • Bank Transfer Payments

    Bank transfers are a safe way to transfer money, especially when compared to a cash transaction. They are also faster, and can be used to make purchases.

    There are several ways to accomplish this, from phone banking to online payments.

    Also, be sure to double-check your recipient’s name and account number. If you have the wrong account, it can be tricky to retrieve the funds.

    One of the cheapest and fastest ways to make an electronic payment is by using a wire transfer. A wire transfer is an electronic funds transfer (EFT) that can be sent to anyone in the world.

    It works by withdrawing the funds from a sender’s bank account, and then sending them to a destination.

    There are two types of automated clearing house (ACH) transfers: regular, which take a few business days, and same-day. While regular ACH transfers are free, same-day transfers can be made for a small fee.

    The ACH network handled 29.11 billion payments in 2021, and the volume continues to grow. Many larger banks can process a single ACH payment in a matter of hours.

  • Virtual Card Payments

    Virtual card payments are a type of electronic payment where customers can purchase goods or services online with a virtual card instead of a physical card.

    A virtual card is a payment instrument that has the same attributes as a traditional credit or debit card but exists solely in an electronic format.

    Virtual cards can be generated and used instantly, making them an ideal online purchase solution. Additionally, they offer increased safety and security compared to using physical cards.

  • Digital Wallets

    Digital wallets offer an easy and convenient way for consumers to pay for goods and services online. These digital payments solutions eliminate the need for physical credit or debit cards.

    In addition to eliminating the need for plastic, the convenience and security of electronic payments also allow users to transfer funds internationally.

    Digital wallets are available for both individuals and businesses. They are a downloadable mobile app that enables customers to pay via phone.

    A digital wallet is an encrypted software application that allows consumers to store their personal and financial information. The information stored includes name, shipping address, credit card details, e-coupons, and tickets.

    Users can add a virtual card to their wallet and authorize it to make payments using their bank account. This helps reduce the risk of fraudulent transactions.

    Some credit card issuers offer enhanced rewards when customers use their digital wallets.

  • Cryptocurrency

    The cryptography of the blockchain system is the backbone of cryptocurrencies. It chains together a decentralized network of computers to create a distributed database.

    This allows for peer-to-peer transactions. Using cryptography also makes it almost impossible to counterfeit.

    Many countries have started to regulate cryptocurrencies. In the US, taxpayers are required to report the sale of cyrptocurrencies to the IRS on their annual tax returns.

    Although some countries have not adopted cryptocurrencies as a means of payment, interest in cryptocurrencies has grown in recent years.

    As a result, the cryptocurrency industry has increased in size. The cryptocurrency market is expected to reach $2.2 billion by 2026, with a compound annual growth rate of 7.1%.

    There are currently thousands of different cryptocurrencies. Many are used for online payments. Cryptocurrency advocates argue that a decentralized system will be more secure and efficient.

  • Cross-Border/FX Payments

    Cross-Border/FX Payments are payments that involve international currency transfers.

    These payments allow customers to send and receive funds in different currencies and ensure that the correct amount is delivered to the recipient.

    Cross-Border/FX Payments often have lower transaction fees than other forms of payments, making them an attractive option for customers looking to save money.

Types of Electronic Payments

Benefits of Electronic Payments

  • Improved Security

    Electronic payments improve security by providing an added layer of protection from fraud and identity theft.

    Compared to traditional forms of payment like cash or checks, electronic payments use encryption technology and secure servers that protect sensitive financial information from hackers.

    Additionally, electronic payments are less susceptible to counterfeiting than physical forms of payment, making them a safer option for businesses that want to protect their customers’ data and money.

  • Streamlined Processes, Reduced Costs, and Faster Transactions

    By transitioning to an electronic payment system, businesses can drastically reduce paper, ink, and postage costs while significantly reducing the time required for manual check printing and mailing.

    Adopting an e-payments strategy can potentially save your accounts payable department as much as 80% on payment processing fees.

  • Greater Flexibility for Consumers’ Payment Preferences

    With the variety of electronic payment options available, consumers can choose the payment types that work best for them.

    From one-time payments with an electronic check, to recurring direct deposits from employers, electronic payments put customers in control of how to make payments at the point of sale, whether they want to allow a one-time payment or consent to and enroll in recurring billing.

  • Easier Access To Global Markets

    Electronic payments make it easier for businesses to access international markets. Not only can payments be made quickly and securely, but small business owners can also benefit from reduced transaction costs, improved security and authentication protocols, and better compliance with local laws.

    Furthermore, the ability to accept payments in multiple currencies opens up new opportunities to reach customers worldwide without additional overhead expenses.

  • Increased Visibility and Control Over Payment Data

    Electronic payment systems offer invaluable insights into payment statuses, financial metrics, and comprehensive audit trails.

    These systems also minimize the costs associated with data entry errors and the likelihood of them occurring.

Benefits of Electronic Payments

Though electronic payment methods have numerous benefits, each method has its own pros and cons.

Advantages and Disadvantages of Various Electronic Payment Methods

  • ACH Debit Pull

    ACH debit pulls are a popular payment method for payroll and online payments. With this system, the payee initiates the “pull” of funds from the payer’s account using an electronic batch payment system.

    The benefits of ACH debit pulls include cost-efficiency, as it is usually free or at a low cost, and quick processing time.

    The downfall is the increased risk, since it requires vendors to have access to your bank account information.

  • ACH Credit Push

    ACH credit push is an electronic payment method often used for known vendor payments.

    Differentiating itself from ACH debit pull, the payer initiates the payment by “pushing” funds out of their account using an electronic batch system.

    Its benefits include low processing costs relative to credit cards, plus the option to choose between a one-time or recurring payments.

    However, banks charge a fee for ACH credit pushes, which makes them expensive to process; plus, because it involves real account information, it is higher risk and most often reserved for large corporations with a high payment volume.

    Moreover, ACH debit pulls and ACH credit pushes require additional administrative time for reconciling invoices due to the manual transfer of transaction data.

  • Credit Card

    Credit cards are a popular payment option for retail purchases, allowing cardholders to borrow money from the issuing bank up to a predetermined limit.

    The advantage of this payment method is that it involves merchant-initiated transactions paid directly from the cardholder’s credit line, making them quick and convenient.

    Some vendors may not accept credit cards because of higher processing fees. And because they involve just one string of numbers on a plastic card, they are more susceptible to fraud.

  • Debit Card

    Debit cards are commonly used for retail purchases, with the payment being “pulled” from the cardholder’s bank account as opposed to charged to the cardholder’s credit line, like in credit card payments.

    The advantages of using debit cards include the vendor having the certainty of payment, along with the time and effort savings that come along with it.

    However, compared to credit card payments, debit card processing fees aren’t much cheaper for the vendor.

  • Wire Transfer

    Wire transfers are real-time payments made for both domestic and international purchases, wherein the cash is instantly moved from one account to another.

    These transfers can be initiated in a matter of minutes and processed quickly, usually within the same day in the U.S., making them a more dependable option than paper checks.

    That said, wire transfers come with a hefty price tag and pose a major security risk to payers due to the immediacy of funds availability – making them an attractive target for those looking to hijack bank information.

  • Commercial Card

    Businesses issue commercial cards to employees to allow direct payment from a corporate line of credit for business purchases, typically T&E expenses and vendor payments.

    These cards are cost-efficient, quick, and offer good security. However, they can be tricky to follow up on and reconcile with invoices.

  • Purchasing Cards (P-Card)

    P-cards are similar to company cards, in that they allow purchases without requiring invoices.

    These cards usually come with tighter restrictions and spending caps than commercial cards. However, they are still low-cost, secure, and quick.

    One downside is that it can be challenging to audit individual P-card transactions for potential fraudulent activity or risk.

  • Virtual Cards

    Virtual cards are a payment method free of physical plastic, as businesses can generate a single-use 16-digit number authorized for a specific payment amount. This is how financing company Affirm, works with many online merchants.

    Advantages include no cost to the payer, fast transactions, and heightened security from tokenization – which keeps bank information from being compromised. Also, businesses can benefit from rebates when using virtual cards.

    Unfortunately, fewer vendors accept virtual cards compared to other electronic payment methods. We expect this to change in the future as more vendors understand the benefit virtual cards offer.

Automate Your Electronic Payments with PLANERGY

Using our automated system, you can automate invoice payments according to vendor terms, making sure payments are made on or before their due date.

You have more control over cash flow, and don’t have to worry about missing payments.

What’s your goal today?

1. Use Planergy to manage purchasing and accounts payable

We’ve helped save billions of dollars for our clients through better spend management, process automation in purchasing and finance, and reducing financial risks. To discover how we can help grow your business:

2. Download our guide “Preparing Your AP Department For The Future”

Download a free copy of our guide to future proofing your accounts payable department. You’ll also be subscribed to our email newsletter and notified about new articles or if have something interesting to share.

3. Learn best practices for purchasing, finance, and more

Browse hundreds of articles, containing an amazing number of useful tools, techniques, and best practices. Many readers tell us they would have paid consultants for the advice in these articles.

Related Posts

The post Electronic Payments: What Are They, Types, and Benefits appeared first on Planergy Software.

]]>
Invoice Reconciliation: What Is It and How To Manage It https://planergy.com/blog/invoice-reconciliation/ Thu, 24 Nov 2022 09:08:06 +0000 https://planergy.com/?p=13967 KEY TAKEAWAYS Invoice reconciliation involves matching vendor invoices to purchase orders and ensuring correct payments are made on time. Relying on outdated processes like Excel spreadsheets and manual line-by-line reviews of bank statements is time-consuming and can lead to costly mistakes. Spend management software helps automate invoice reconciliation to save time, improve productivity, and reduce… Read More »Invoice Reconciliation: What Is It and How To Manage It

The post Invoice Reconciliation: What Is It and How To Manage It appeared first on Planergy Software.

]]>

What's Planergy?

Modern Spend Management and Accounts Payable software.

Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing.

We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy.

King Ocean Logo

Cristian Maradiaga

King Ocean

Download a free copy of "Preparing Your AP Department For The Future", to learn:

  • How to transition from paper and excel to eInvoicing.
  • How AP can improve relationships with your key suppliers.
  • How to capture early payment discounts and avoid late payment penalties.
  • How better management in AP can give you better flexibility for cash flow management.

Invoice Reconciliation: What Is It and How To Manage It

Invoice Reconciliation: What Is It and How To Manage It

KEY TAKEAWAYS

  • Invoice reconciliation involves matching vendor invoices to purchase orders and ensuring correct payments are made on time.
  • Relying on outdated processes like Excel spreadsheets and manual line-by-line reviews of bank statements is time-consuming and can lead to costly mistakes.
  • Spend management software helps automate invoice reconciliation to save time, improve productivity, and reduce errors – thus saving you money.

As a procurement professional, you know that managing invoices can be a time-consuming and tedious process. You might even outsource it to a third-party provider.

But do you really know what’s happening with your invoices after they’ve been processed?

In this blog post, we’ll look at invoice reconciliation and how it can help you better handle your invoices.

What is Invoice Reconciliation?

Invoice reconciliation is the process of matching the invoices you receive from your vendors to the records in your accounting system. 

This ensures that all invoices have been received and processed and that there are no discrepancies between what was billed and what was paid.

Why is Invoice Reconciliation Important?

There are a few reasons why invoice reconciliation is so important for businesses. 

First, it helps businesses avoid overpaying for goods or services. By ensuring that the prices on invoiced match those in the purchase order, businesses can avoid paying more than they should.

Additionally, invoice reconciliation can help businesses catch errors or discrepancies early on so that they can be rectified before they cause major problems down the line. It makes for more accurate bookkeeping and financial statements, especially balance sheets.

Finally, by automating this process with spend management software, businesses can free up time and resources that could be better spent elsewhere.

How Do You Reconcile an Invoice?

While every business is different, there are general steps that all businesses can follow when reconciling invoices.

  1. Get Organized

    This is a one-time step with software because the same system that generates your purchase orders will also generate the invoices for you. You no longer have to spend time collecting invoices, payment records, and bank statements.

    After you set up the software to process purchase orders, you set and forget. You’ll only be notified when something doesn’t match up and needs your attention.

  2. Compare the Invoice to the Purchase Order

    To reconcile a supplier invoice compare it to the original purchase order (PO). This will help you determine any discrepancies between the two documents. You can move on to step two if there are no discrepancies.

    However, if there are discrepancies, you’ll need to investigate further to determine whether the invoice or PO is inaccurate. This step is crucial because it will help ensure that you’re only paying for what was originally agreed upon.

    With the right software, this is all done for you, automatically.

  3. Check for Mistakes

    Once you’ve confirmed that the Invoice matches the PO, the next step is to check the invoice for mistakes.

    This includes things like incorrect quantities, unit prices, or total amounts. If any of these items are incorrect, reach out to the supplier so that they can issue a corrected Invoice.

    Again, this is another automatic process with software.

  4. Verify that Goods or Services were Delivered as Agreed

    After ensuring that the Invoice is accurate and free of mistakes, the next step is to verify that the goods or services listed on the Invoice were actually delivered as agreed.

    This may require talking to other members of your team who received or used the goods or services in question. Ideally, this step should be taken care of when the order is received.

    Whoever is in charge of receiving the goods should open the package and inspect the contents. Check the contents against the packing slip the vendor included to make sure that:

    • All items on the packing slip are, in fact, in the package
    • All the items are in good condition and the correct quantity
    • All items were on the purchase order.

    Sometimes you may not receive all the items in one shipment. Sometimes vendors may ship the wrong order or include items you did not order.

    Once you’ve verified that everything was delivered as agreed, it’s time to move to the final step. If there’s an issue with the delivery, mark it in the system so that once the invoice comes, it will be flagged.

    For the software to automate this process, all it takes is for someone in the warehouse to mark the goods received. If they mark that goods are damaged, the system won’t allow you to pay for the damaged goods.

  5. Finalize Payment

    At this point, you should have a clean and accurate Invoice in front of you. Congrats! The final step is to make payment according to the payment terms outlined in the original PO (e.g., Net 30).

    You may be able to capture early payment discounts if you can manage to pay an invoice on time or in an early payment discount period.

    Once payment has been made, keep a copy of the Invoice on file for future reference. And that’s it—you’ve successfully completed the invoice reconciliation process!

Regular invoice reconciliation is crucial for adequate cash flow and working capital management.

What Tools Can You Use to Reconcile an Invoice?

Several different software programs are available that can help streamline the invoice reconciliation process. spend management software like Planergy offers automated data capture and real-time spend visibility that can help simplify things for both procurement professionals and accounts payable teams.

Many accounting software tools also have account reconciliation features to help you make sure you’re only paying invoices that are due and paying the correct invoice amount.

How To Manage Invoice Reconciliation

  1. Develop Your Invoice Coding System in Your Accounting Process

    The first step in managing invoice reconciliation is to develop a system for coding invoices. This will make it easier to track and match them to the corresponding records in your accounting system. Include the vendor name, invoice number, purchase order number, and other relevant information on each invoice.

  2. Create Your Schedule

    Next, create a schedule for reconciling invoices. This should be done regularly, such as monthly or quarterly.

    Set aside enough time to thoroughly review all invoices received during that period. If discrepancies are found, reach out to your vendor to resolve the issue.

  3. Use Automation with Three-Way Matching

    Using spend management software like Planergy can automate the reconciliation process and make it easier for businesses to keep track of their spending.

What is a Three-Way Match?

A three-way match simply matches an invoice with a purchase order and the corresponding receiving documentation. 

This is done to confirm that what was ordered was received and that the pricing on the invoice matches what was agreed upon in the purchase order.

Once all three documents have been matched, the reconciliation process is complete.

When left as a manual process, accounts payable staff must look at the vendor statement, spend time matching bank statements to accounting records, and outgoing invoice line items.

Not only is this time-consuming and full of error potential, which can make or break a small business, but it also makes fraud detection more difficult.

With automated processes, your system compares the associated purchase order, outstanding invoice, and goods receipt to ensure that everything matches up.

When everything matches, the invoice gets sent to accounts payable for payment before it becomes past due.

If something is wrong, it’s flagged for manual review, so you can follow up with the vendor to correct the issue before paying the invoice.

The end result is a faster payment process on your open invoices, and more accurate sets of records. You spend less time on reconciliation, so you can shift attention to more value-added tasks.

Benefits of Automating Invoice Reconciliation

Automated invoice reconciliation offers benefits such as:

  • Scales with Your Business

    One advantage of automated reconciliation is that it scales with the size of your business. Furthermore, it identifies bottlenecks and inefficiencies in the accounting process.

    Manual reconciliation makes it easy to miss due dates, while making it harder to capitalize on available sales and discounts, but accounts payable automation can help keep more money in your pocket to reinvest in the business.

  • Saves on Staffing Costs

    Automated reconciliation software reduces the amount of time accountants spend on this task and improves the accuracy of financial audits.

    The automated system matches electronic invoices to purchase orders, receipts, and bank statements, making it much easier to track business funds and prevent wrongful payments.

    It also highlights any mistakes, duplicate invoices, or missing documents. Additionally, it provides a reliable backup for payment records.

    By automating invoice reconciliation, you won’t have to hire additional employees to manage it manually.

  • It Creates Audit Trails

    The history of account reconciliation goes back centuries when transactions were recorded manually in a general ledger and sub-ledgers. In some cases, external records were also used to keep track of the transactions.

    The automated system tracks activity digitally, making it easy to see who took action and when.

  • Saves Time

    An automated invoice reconciliation process can save up to 40 hours of tedious manual work per month. Furthermore, it can be programmed to scale with your company’s growth since the average run time is 18 minutes.

    It also helps reduce the amount of time bookkeepers spend on data extraction. By automating the process, invoices can be converted to machine-readable formats that can be used for future analysis.

    The process can reduce errors and double entry, since the software can automatically extract data fields and put them into a table for analysis.

  • Improves Efficiency

    Automated invoice reconciliation improves the efficiency of your AP department. A single AP clerk can process five invoices per hour, which translates to thousands of invoices in a month.

    And this is assuming that all invoices are in compliance with standards and have no errors. If you automate this process, you’ll see an increase in productivity across the board.

Final Thoughts

Invoice reconciliation is an important part of Accounts Payable management. 

Ensuring that all invoices are received and processed accurately can avoid common mistakes that can cost your business money.

By coding invoices and reconciling them on a regular basis, you can streamline the process and save yourself time in the long run.

Invoice reconciliation is important for businesses because it helps avoid overspending on goods or services. 

Following these tips can streamline your invoice reconciliation process and improve your business’s bottom line!

What’s your goal today?

1. Use Planergy to manage purchasing and accounts payable

We’ve helped save billions of dollars for our clients through better spend management, process automation in purchasing and finance, and reducing financial risks. To discover how we can help grow your business:

2. Download our guide “Preparing Your AP Department For The Future”

Download a free copy of our guide to future proofing your accounts payable department. You’ll also be subscribed to our email newsletter and notified about new articles or if have something interesting to share.

3. Learn best practices for purchasing, finance, and more

Browse hundreds of articles, containing an amazing number of useful tools, techniques, and best practices. Many readers tell us they would have paid consultants for the advice in these articles.

Related Posts

The post Invoice Reconciliation: What Is It and How To Manage It appeared first on Planergy Software.

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Business Fraud: How To Identify and Prevent It https://planergy.com/blog/business-fraud/ Fri, 02 Sep 2022 15:55:52 +0000 https://planergy.com/?p=13027 IN THIS ARTICLE What Is Business Organization Fraud? What Is the Most Common Type of Fraud in Large Businesses? What Is the Most Expensive Type of Fraud? Why Is Fraud in Small Businesses So Common? Identity Theft and Fraud in Small Businesses The Best Way to Avoid Fraud? Running a business is challenging enough. The… Read More »Business Fraud: How To Identify and Prevent It

The post Business Fraud: How To Identify and Prevent It appeared first on Planergy Software.

]]>

What's Planergy?

Modern Spend Management and Accounts Payable software.

Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing.

We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy.

King Ocean Logo

Cristian Maradiaga

King Ocean

Download a free copy of "Preparing Your AP Department For The Future", to learn:

  • How to transition from paper and excel to eInvoicing.
  • How AP can improve relationships with your key suppliers.
  • How to capture early payment discounts and avoid late payment penalties.
  • How better management in AP can give you better flexibility for cash flow management.

Business Fraud: How To Identify and Prevent It

Business Fraud

Running a business is challenging enough. The last thing you should have to worry about is fraud. But fraud is a serious issue that continues to impact businesses of all sizes.

According to The Association of Certified Fraud Examiners (ACFE), U.S. businesses will lose on average 5% of their gross revenues to fraud, with small and privately owned businesses the most at risk.

Though small business fraud is usually a result of lax internal control or lack of employer knowledge in ways to prevent fraud, it’s not only employees or staff that pose a threat.

Without proper oversite, hackers and online thieves can steal confidential company information, while both owners and executives can also pose a risk.

The best way to manage fraud is to put safeguards in place that work to eliminate fraud.

Business Revenue Lost to Fraud

What Is Business Organization Fraud?

Business organization fraud can be as straightforward as an employee helping themselves to petty cash, to your chief financial officer running a scam. In general, corporate fraud schemes generally fall into these common categories:

  1. Asset Misappropriation

    This includes stealing, falsifying expense reports, and stealing non-cash assets.

    Asset misappropriation accounts for the majority of fraud cases annually and can include stealing petty cash, making unauthorized purchases on a company credit card, or transferring money from a company bank account into a personal account.

    Asset misappropriation can also include stealing office equipment, inventory, or supplies.

  2. Payroll Fraud

    Payroll fraud includes submitting inaccurate time sheets, paying unauthorized or fraudulent overtime, or paying unauthorized bonuses.

    Though payroll fraud is most likely committed by the payroll department, there are many known cases of employees or even departments submitting inaccurate overtime hours and bonuses for payment.

  3. Financial Statement Fraud

    Though financial statement fraud is relatively rare, it usually occurs with publicly held companies that purposely withhold details on their financial statements.

    However, this can also happen with smaller businesses that try to produce fraudulent financial statements to obtain a loan.

    Financial statement fraud can carry substantial penalties, including returning any loans obtained under fraudulent pretenses, and even a prison sentence, particularly if the loan was from the federal government.

  4. Tax Fraud

    Tax fraud can be directly tied to financial statement fraud, with owners doctoring financial statements to avoid paying taxes. Of course, not paying taxes at all, or tax evasion is also considered a crime, with significant repercussions courtesy of the IRS.

  5. Corruption

    a much more intricate scheme than the first two, corruption typical corruption charges include bribery and extortion. Usually seen in larger companies, corruption can occur when a high-level executive accepts bribes or funnels money without the knowledge or consent of others.

Common Types of Business Fraud

The best way to prevent business fraud is to put the necessary internal controls in place. Good fraud prevention measures can help reduce your fraud risk and keep your company safe from both internal and external financial crime threats.

What Is the Most Common Type of Fraud in Large Businesses?

According to the Association of Certified Fraud Examiners, the most common type of fraud found in large businesses is asset misappropriation.

Asset misappropriation simply means that employees are stealing funds or company assets. Typically, these are employees in high-level positions that have access to bank accounts and other company assets.

The best way to prevent asset misappropriation in your company is to implement internal controls that safeguard company assets.

It’s also helpful to observe your employees for any warning signs such as a change in attitude, or a sudden desire to work long hours when no one else is in the office.

What Is the Most Expensive Type of Fraud?

The most expensive type of fraud is financial statement fraud, with a median loss of nearly $600,000. Financial statement fraud occurs when fraudulent financial statements are created in an effort to mislead investors and lenders.

Though the Sarbanes-Oxley Act of 2002, which expands reporting requirements for publicly held businesses was created as a result of the shocking bankruptcy of energy giant Enron, there are companies that continue to try and game the system by creating false or altered financial statements.

One of the biggest contributors to white collar crime, financial statement fraud is typically found in publicly held businesses, though with recent loans available from the government due to Covid-19, small business owners have also been active participants in financial statement fraud.

Financial statement fraud does raise some red flags that should be investigated. Some of the things you should keep an eye out for:

  • An obvious surge in profit at year-end
  • A proliferation of bonuses paid based on performance alone
  • Revenue growth while cash flow remains low
  • Significantly out-performing the competition

Why Is Fraud in Small Businesses So Common?

Big businesses aren’t the only ones prone to fraud. Small businesses experience fraud much more frequently, though typically at a lower level.

For small businesses, the risk often lies in a lack of internal controls. In very small businesses, owners may not be familiar with accounting processes and procedures and may fail to implement controls simply because they have no knowledge of them.

Another risk in small businesses is having one employee do multiple tasks such as signing checks, processing payments, making bank deposits, and handling payroll.

Another risk is procurement fraud. While a low risk for smaller companies, once your company begins to grow, the risk of procurement fraud grows as well.

Here are a few areas where procurement fraud is likely to occur:

  • Kickbacks – this happens when employees collude with vendors to up the cost of a product and receive cash or goods in return.

  • Fake Vendors – If you don’t have a proper procurement process in place, including procurement software, you run the risk of paying fake vendors for products or services never received.

  • Inflated Bills – with the proper safeguards in place, it’s easy for employees to approve inaccurate or overly inflated invoices.

Common types of procurement fraud

Ways to spot procurement fraud include consistently mismatched invoices, unusually low bids, and employee/vendor relationships.

Procurement isn’t the only area where small businesses are vulnerable. Embezzlement is another problem for small businesses and can be done in numerous ways, with the number one way simply not ringing up the sale and then pocketing the cash.

Skimming, usually found in all-cash businesses, is taking a percentage of the money from the total received.

Forged checks, altered checks, and even payroll fraud are just a few of the things that small business owners need to protect themselves against.

Identity Theft and Fraud in Small Businesses

In 2020 alone, there were almost 17 million cases of identity theft in the U.S. alone. But it isn’t only individuals that are at risk for identity theft. Small business owners have recently become the latest target, with a 46% increase in the number of business identity theft cases reported in 2020.

While larger businesses have more controls in place to prevent identity theft in the business, small business owners are often vulnerable to these attacks.

In most cases, thieves are after confidential business information such as a federal tax identification number, which allows them to impersonate the business, enabling them to open lines of credit, credit cards, or even obtain loans.

Business identity theft is not going away, so it’s important that small business owners become aware of the risks and put the proper security measures in place to prohibit thieves from obtaining their financial information.

The Best Way to Avoid Fraud?

The best way to prevent business fraud is to put the necessary internal controls in place. These steps should include some of these anti-fraud measures:

  • Segregation of Duties

    Never have a single employee handle all of your accounting duties. If one employee enters new vendors and cuts checks, another employee should review the printed checks or ACH/electronic payments and sign the checks.

    This may be difficult for very small businesses, but in cases where you don’t have enough employees to properly segregate duties, at the very least, you need to review all new vendor information and all payments made by the business.

  • Implement Three-Way Matching for Accounts Payable

    The three-way matching process matches an invoice with a purchase order and shipment/receiving information. All three must match, or an investigation is necessary.

  • Investigate Financial Statement Discrepancies

    When reviewing your financial statements, spend some time digging deeper into anything that looks amiss. Whether it’s an overstated expense or a lower-than-expected bank balance, take the time to dig deeper. While it may be nothing, you won’t know if you don’t look.

  • Do a Background Check on Your Employees

    Sometimes simply checking references isn’t enough. Performing a criminal background check on potential new hires is important.

    Just be aware that most cases of fraud involve someone without a criminal history, so a clean background isn’t a guarantee, nor a reason to not put additional safeguards in place.

  • Don’t Focus Only on Finances

    There are other ways that employees can defraud your business, including stealing products and supplies and even sensitive information.

    Make sure that all confidential documents are locked in a safe or away from the office, and shred any documents that you don’t want others to have.

  • Keep Computers Secure

    If you don’t have the proper measures in place to keep your computer data secure, you open yourself to not only internal fraud, phishing scams, and business identity theft.

    Whether your software is on your desktop or on the cloud, if the proper precautions aren’t taken, you make your company vulnerable both internally and externally to online scammers.

How to Avoid Fraud

Business fraud isn’t going away anytime soon. But good fraud prevention measures can help reduce your fraud risk and keep your company safe from both internal and external financial crime threats.

What’s your goal today?

1. Use Planergy to manage purchasing and accounts payable

We’ve helped save billions of dollars for our clients through better spend management, process automation in purchasing and finance, and reducing financial risks. To discover how we can help grow your business:

2. Download our guide “Preparing Your AP Department For The Future”

Download a free copy of our guide to future proofing your accounts payable department. You’ll also be subscribed to our email newsletter and notified about new articles or if have something interesting to share.

3. Learn best practices for purchasing, finance, and more

Browse hundreds of articles, containing an amazing number of useful tools, techniques, and best practices. Many readers tell us they would have paid consultants for the advice in these articles.

Related Posts

The post Business Fraud: How To Identify and Prevent It appeared first on Planergy Software.

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What Is A Goods Received Note (GRN)? And Why They Are Important For Accounts Payable https://planergy.com/blog/goods-received-note/ Thu, 11 Aug 2022 16:02:06 +0000 https://planergy.com/?p=12991 An organization’s procurement is a crucial part of business finances since it is how you use the money to purchase the goods and services you need for operations.  Procurement aims to acquire everything you need at the best possible price to improve profits and cash flow. Your procurement department directly impacts up to 70% of… Read More »What Is A Goods Received Note (GRN)? And Why They Are Important For Accounts Payable

The post What Is A Goods Received Note (GRN)? And Why They Are Important For Accounts Payable appeared first on Planergy Software.

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What's Planergy?

Modern Spend Management and Accounts Payable software.

Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing.

We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy.

King Ocean Logo

Cristian Maradiaga

King Ocean

Download a free copy of "Preparing Your AP Department For The Future", to learn:

  • How to transition from paper and excel to eInvoicing.
  • How AP can improve relationships with your key suppliers.
  • How to capture early payment discounts and avoid late payment penalties.
  • How better management in AP can give you better flexibility for cash flow management.

What Is A Goods Received Note (GRN)? And Why They Are Important For Accounts Payable

What Is A Goods Received Note (GRN)

An organization’s procurement is a crucial part of business finances since it is how you use the money to purchase the goods and services you need for operations. 

Procurement aims to acquire everything you need at the best possible price to improve profits and cash flow.

Your procurement department directly impacts up to 70% of your organization’s Revenue so it’s easy to see how closely related your procurement processes are to your financial operations. Because of this, you must:

  • Make your procurement process as efficient as possible
  • Focus on building strong supplier relationships over the long term
  • Always look for cost-saving opportunities
  • Maintain quality supply data for analysis purposes

An important data point track is a goods received note, sometimes also called a goods receipt note, or GRN. The GRN is a two-way document that acknowledges that A supplier has delivered goods and you as a customer has received them.

When you issue a purchase order, your supplier is obligated to deliver the goods or services according to the terms of their contract.

Upon delivery, the customer issues three delivery note copies to the department that requested the supplies. 

They retain a copy for the finance department and hand one to the supplier. Delivery details are confirmed by all three parties before authorization.

A GRN confirms the order has been delivered and received, and it’s satisfactory for all involved parties.

Benefits of Tracking Goods Received Notes

A goods received note serves as a document to confirm that both parties have honored their portion of the contract and keeps the record on file for future reference if any disagreements arise, such as in the following situations.

  • Validating Quality and Quantity of Ordered Items

    When a supplier delivers ordered Goods, it’s assumed that everything is made in good faith and everything is delivered according to the demand has specifications, and passes quality checks. However, customers can’t just take the supplier’s word for it.

    Upon receipt, the procurement department will pass the delivered Goods to the requesting department so that they can review everything to make sure it meets their quality criteria and other specification.

    If the supplies are acceptable, goods received notes, are issued to the other parties to confirm that the supplies are up to standards, which helps to avoid disagreements in the future regarding the quality and quantity in the delivery.

  • Quality Control

    If, after the supplies are delivered, the department that requested them realizes an issue they didn’t catch it first. The goods received notes show that everything was tested and worked well. At this point, the supplier is absolved of their obligation.

    They can either choose to replace the supplies in good faith or request that their customer works around it since the goods were in acceptable condition upon delivery.

  • Invoice Validation for Three-Way Matching

    The three-way matching process helps to reduce and eliminate billing fraud across organizations.

    With 3 Way matching, invoices are matched with purchase orders and good receive notes to confirm that the customer requested a certain quality and quantity of supplies, the supplier delivered upon the request, and the supplier is invoicing for the delivery at the Justified quantity and pricing according to contract terms.

    When everything matches up exactly, the invoice can automatically be said to accounts payable for processing. If there’s any discrepancy anywhere between the three documents, it can be flagged for human intervention to prevent fraudulent or duplicate payments.

  • Inventory Management and Keeping Stock Levels Current

    Goods received notes also serve as a statement of fact that a company has received the delivery of the supplies requested. The note helps as a record of goods, which makes it easier for the warehouse to account for items on hand.

    As such, they are helpful when it comes to managing inventory and keeping stock numbers accurate.

Benefits of Tracking Goods Reeived Notes

GRNs are an important document for procurement, as they keep a detailed record of what was ordered vs. what was received, when and by whom.

What Information the GRN Requires

The GRN ensures suppliers and customers can keep their binding agreement and empowers companies to maintain stock of inventory levels. As such, the document requires:

  • Name of the supplier
  • Product details, including name, size, type, specifications, etc.
  • Product quantity
  • Purchase order number
  • Delivery date and delivery time
  • Name and signature of supplier representative
  • Name of your organization as the receiver
  • Name and signature of the person at your company who will receive the order

Issues to be Aware of with GRN Processing

Like everything else in procurement, there is always the potential for a few issues. 

The best thing you can do is to anticipate the issues and develop systems along with processes to address them should they ever come up, to keep the supplier relationship in good standing.

  • Timely Supplier Communication About Inventory

    If during the process of testing the supply goods your organization discovers an issue or two with them, you may run into some issues with timely communication.

    Smaller organizations may be able to reach the supplier and let them know right away, but larger organizations may have to log the issue for another staff member to process.

    This results in delays in the customer’s and supplier’s operations because the procuring organization is stuck trying to handle unusable Goods while the vendor has cash and inventory tied up with the customer.

  • Slow Turnaround Times

    Ideally, a GRN needs to be issued when suppliers make the deliveries. But, sometimes, this won’t be the case since the department within your organization that orders the goods needs to get hands-on with the supplies to make sure they are as expected.

    This can cause delays with issuing suppliers needing to wait until the customer has completed their due diligence. In larger organizations, it can take up to a week for a GRN to be issued.

  • Recording Errors Causing Invoicing Delays

    Three copies of the GRN are issued to the ordering department, the procurement team, and the supplier.

    Over the course of recording, it’s easy for one team to miss it smaller detail in their own copy. When it’s time to settle the suppliers in voice, this creates delays until the human error is resolved.

    Worst case scenario, this could overextend your organization and lead to supplier invoices accruing interest because they were paid late.

  • Managing Administrative Workload

    Properly managing GRNs is hard administrative work. When issues come up with GRNs, there’s even more work involved.

    If all of that word is handed to the procurement department for them to manually address each issue to contact various departments and the suppliers to find a solution, you’re adding more to the procurement department’s workload without adding value to the company and improving the bottom line.

    That’s why goods received not invoiced (GRNI) reconciliation process is paramount to operational efficiency.

  • Disputes with Faulty Goods

    Regardless of how strict your vetting process is, it’s always possible for a single bad piece of inventory to go unnoticed. And when it happens, it makes sense that you’d try to get the issue resolved with the supplier.

    However, once you sign off that you’ve received the delivery and everything is up to your standard, it will harder to get recourse.

    The supplier has already handled quality and quantity compliance checks on their end, and when you submitted the GRN, you agreed that the delivery of goods was satisfactory.

Common Issues When Processing Goods Received Notes

Handle GRN and Reconciliation with Planergy

Planergy is designed to give your organization the tools you need to manage the entire procure to pay process, including GRNs. With Planergy, you can:

  • Build custom workflows and processes to match how your company already does things
  • Manage all your vendors and contracts from a single place
  • Integrate with your accounting department’s tools
  • Keep an eye on who took what actions and when with the audit trail
  • Automate processes with three-way matching and routing rules
  • Keep things moving when someone’s out of the office with inheritable and temporary user permissions
  • And more…

Planergy simplifies the procurement process so you can maximize its impact on your bottom line and let the team focus more time and effort on value-added tasks.

What’s your goal today?

1. Use Planergy to manage purchasing and accounts payable

We’ve helped save billions of dollars for our clients through better spend management, process automation in purchasing and finance, and reducing financial risks. To discover how we can help grow your business:

2. Download our guide “Preparing Your AP Department For The Future”

Download a free copy of our guide to future proofing your accounts payable department. You’ll also be subscribed to our email newsletter and notified about new articles or if have something interesting to share.

3. Learn best practices for purchasing, finance, and more

Browse hundreds of articles, containing an amazing number of useful tools, techniques, and best practices. Many readers tell us they would have paid consultants for the advice in these articles.

Related Posts

The post What Is A Goods Received Note (GRN)? And Why They Are Important For Accounts Payable appeared first on Planergy Software.

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Segregation Of Duties In Accounts Payable https://planergy.com/blog/segregation-of-duties-accounts-payable/ Thu, 09 Jun 2022 16:06:47 +0000 https://planergy.com/?p=12620 Why Segregation of Duties is Important in Accounts Payable Segregation of duties is important in both accounts receivable and accounts payable. Also known as separation of duties, using these internal controls helps to mitigate potential errors, reduce the occurrence of fraud, and ensure accuracy. It’s never a good idea to have one person in charge… Read More »Segregation Of Duties In Accounts Payable

The post Segregation Of Duties In Accounts Payable appeared first on Planergy Software.

]]>

What's Planergy?

Modern Spend Management and Accounts Payable software.

Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing.

We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy.

King Ocean Logo

Cristian Maradiaga

King Ocean

Download a free copy of "Preparing Your AP Department For The Future", to learn:

  • How to transition from paper and excel to eInvoicing.
  • How AP can improve relationships with your key suppliers.
  • How to capture early payment discounts and avoid late payment penalties.
  • How better management in AP can give you better flexibility for cash flow management.

Segregation Of Duties In Accounts Payable

Segregation Of Duties In Accounts Payable

Why Segregation of Duties is Important in Accounts Payable

Segregation of duties is important in both accounts receivable and accounts payable. Also known as separation of duties, using these internal controls helps to mitigate potential errors, reduce the occurrence of fraud, and ensure accuracy. It’s never a good idea to have one person in charge of any accounting process, and accounts payable is no exception.

Managing accounts payable properly is important for numerous reasons. Processing invoices promptly, and paying them when due helps companies build a strong relationship with vendors. On the other hand, late or inaccurate payments can quickly destroy a vendor/business relationship.

Another reason why managing accounts payable properly is so important is because of the potential for payment fraud. It’s well known that accounts payable is particularly prone to fraud if proper guidelines are not followed.

That’s why segregation of duties is vital for any business. Whether you have a small business or a global organization, segregation of duties is a necessity.

What does segregation of duties mean?

Segregation of duties is an internal control process that all businesses should implement if possible. While the one-person office is likely the sole processor of all accounting transactions, even a two-person office should implement some form of segregation of duties.

Used to reduce errors and mitigate fraudulent activity, segregation of duties simply means that more than one person should be involved in a particular process.

For example, in accounts payable, it’s recommended that one person be responsible for setting up vendors in the system, with one person responsible for entering invoices and running checks, with a third person responsible for signing those checks.

What are internal controls in accounts payable?

Accounts payable controls are put in place to safeguard the process from errors or fraud. These controls can help to mitigate a variety of risks, including payment errors, duplicate payments, late payments, and even fraudulent payments. These controls are usually broken down into three categories.

1. The obligation to pay

When you receive an invoice from a vendor, that creates an obligation to pay; provided that the following are verified:

  • Purchase order verification – A purchase order is typically used when purchasing products or services from a vendor. The purchase order should always be reviewed for accuracy before issuing a final order approval. The vendor should also be verified for legitimacy.
  • Invoice approval – The next step is verifying the invoice. This includes verification that the products or services were received as indicated in the purchase order and that the amount of the invoice is accurate.
  • Document matching – The next step completed is the three-way match to ensure that the purchase order, invoice, and the receipt of goods reporting all match.
  • Look for duplicate payment – Prior to entering an invoice for payment, you should always verify that duplicate invoice numbers do not exist. Taking this extra step will eliminate costly duplicate payments.

2. Data entry

Once the invoice has been verified, you’re ready to move on to the data entry stage. Unfortunately, this is the stage where most of the potential errors are made. Depending on your internal accounts payable process, you can choose to enter an invoice into your accounting system immediately, and then obtain approval, or enter the invoice after it’s been approved.

A helpful process can be adding up the total of your invoices and then reviewing accounts payable financial reporting totals to verify that they’re in balance.

3. Invoice payment

Whatever your internal payment process, invoice payment is an area where segregating duties is essential. For instance, one person can run checks, and another person can review and sign the checks. No single person should have the authority to run, review, and sign checks.

Potential issues can be reduced or eliminated by using procure-to-pay software, which we’ll talk about later in this article.

Having segregation of duties in place can reduce or even eliminate fraud. If you have one employee vetting vendors, entering invoices, paying those invoices, and writing checks, there’s no safeguard in place to prevent that employee from creating a fictitious vendor and writing a fraudulent check.

Which duties should be segregated?

The accounts payable process is the management and payment of the company’s short-term debt. While the accounts payable process often mistakenly starts with entering a vendor invoice, the accounts payable process starts much earlier, when a product or service is purchased.

  • While smaller businesses often skip the purchase order process, mid-sized to larger businesses typically have a purchasing department in charge of locating and vetting vendors and placing orders. Larger businesses may also have a receiving department that verifies that the order received matches the original purchase order.
  • Once this process is complete, an invoice is received by the AP department, where It then becomes the job of accounts payable to verify all of the information on the invoice, such as the number of products ordered, verifying that the information on the invoice matches the purchase order as well as the receiving report, if available.
  • Next, the invoice information is entered into your software application for the amount indicated on the invoice, with the due date specified.
  • When the due date is close, a check or electronic payment is processed.

All of these duties should be segregated. In other words, the person purchasing the products or services should not be the same person that enters the invoice, nor the person who signs the checks.  At minimum, the following duties should be assigned to at least three employees.

  • Purchasing products– In larger businesses with a purchasing department, this is standard practice, but for smaller companies with fewer employees, purchasing and approvals should always be separate.
  • Confirmation of receipt of products – The employee who places the order should not be the same employee who confirms receipt of the order.
  • Reviewing an invoice – Reviewing and approving an invoice should be completed before the invoice is entered into the system to be paid. This process also includes vetting vendors if not done by the purchasing department.
  • Entering an invoice – entering an invoice can be done by a clerk, provided that they have not initiated the purchase in any way.
  • Paying an invoice – Paying an invoice either electronically via ACH or by check should be completed by a separate employee.
  • Signing the checks – If you still process checks for your vendors, the check run should be completed by one employee, with another employee signing the checks.

An example of segregation of duties

Jim runs a small business, with five staff members, including two clerks in the accounting department, with Jim approving all new vendors. When he receives an invoice, he verifies that the goods have been delivered as indicated on the invoice, or the services received. He approves the invoice and routes it to his accounting clerk, who entered it into their accounting software application.

The second accounting clerk reviews the accounts payable report against the invoices, spotting and correcting any errors. When it’s time to pay the vendors, the second clerk is told which invoices should be paid. Once checks are processed, or electronic payments prepared, Jim approves the payments and signs the checks.

While this is a simplified version of segregation of duties, the main takeaway is that the person who initiates payment or completes the check run should not be the same person who approves electronic payment or signs the checks.

What are the benefits of segregating duties?

Spreading accounts payable tasks between multiple employees offers multiple benefits. It helps to reduce error occurrence since more than one person is involved in the process from beginning to end. Having a second set of eyes can help catch errors quicker than relying on one person to review, enter, and check all accounts payable transactions.

But even more important, from an audit standpoint, having segregation of duties in place can reduce or even eliminate fraud. For example, if you have one employee vetting vendors, entering invoices, paying those invoices, and writing checks, there’s no safeguard in place to prevent that same employee from creating a fictitious vendor and writing a fraudulent check.

What are the disadvantages of segregation of duties?

For smaller businesses, the need to add an additional employee to truly segregate duties may be the only disadvantage. In the end, choosing not to segregate duties puts your business at high risk for errors and fraudulent activity.

What is the difference between segregation of duties and a sign-off?

A sign-off is used more often in smaller businesses, where complete segregation of duties may not be possible. For example, Sara is the only accounting clerk for a small business. Linda, the owner of the business approves vendors and invoices, then gives them to Sara to enter. When invoices are due, Sara runs a report, which Linda signs off on to determine which bills should be paid. After entering payment information electronically or after running checks, Linda then approves the electronic payments, or signs the checks that Sara has run.

What is the relationship between the segregation of duties and the principle of least privilege?

Though similar in scope, there are some differences between segregation of duties and the principle of least privilege. The principle of least privilege states that computer users should be provided with the least amount of access to perform their job duties. On a related note, segregation of duties indicates that employees should not be authorized to complete an accounting function on their own. Using the segregation of duties principle when setting up access to your accounting or procurement software application will provide staff members with the ability to perform the tasks related to their job and nothing more.  

How does procure-to-pay software help with internal controls?

Purchasing is a big part of the accounts payable process, which is why utilizing a procure-to-pay application such as Planergy can be helpful. Procure-to-pay software offers complete automation of the entire purchasing and accounts payable process, from initial order to vendor payment, all while enforcing internal controls. Using procure-to-pay software, you can manage your vendors, create workflow solutions, view purchasing activities at any time, and automate the invoice approval process. You can also process accounts payable disbursements while reducing errors and eliminating the possibility of fraud.

Whether you’re using a small business accounting application or an ERP system, you can benefit from using procure-to-pay software.

Segregation of duties is part of the accounting process

The appropriate segregation of duties should be part of your internal controls. While challenging for smaller businesses, more than one person should always handle the following if possible:

  • Initiating a transaction – this includes creating an initial requisition or purchasing an item or service.
  • Approving a transaction – if you initiated the transaction, another employee should approve it for payment.
  • Entering or recording transactions – this includes recording the transaction or setting it up for payment.
  • Processing a payment transaction – this includes preparing an invoice for payment or completing a check run.
  • Approving payment or signing a check – an employee that prepares electronic payments or other expenditures should not approve payments or sign checks. This includes any petty cash transactions.
  • Handling the bank reconciliation – anyone entering or recording a transaction, or approving a transaction should not be a signer on the bank account or handle the bank reconciliation process.

These preventative measures will reduce errors, ensure payments are made accurately and on time, and help to eliminate fraud. If you’re not segregating duties in your business, you should implement the process today.

What’s your goal today?

1. Use Planergy to manage purchasing and accounts payable

We’ve helped save billions of dollars for our clients through better spend management, process automation in purchasing and finance, and reducing financial risks. To discover how we can help grow your business:

2. Download our guide “Preparing Your AP Department For The Future”

Download a free copy of our guide to future proofing your accounts payable department. You’ll also be subscribed to our email newsletter and notified about new articles or if have something interesting to share.

3. Learn best practices for purchasing, finance, and more

Browse hundreds of articles, containing an amazing number of useful tools, techniques, and best practices. Many readers tell us they would have paid consultants for the advice in these articles.

Related Posts

The post Segregation Of Duties In Accounts Payable appeared first on Planergy Software.

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Invoice Compliance Best Practices and Checklist https://planergy.com/blog/invoice-compliance/ Thu, 03 Mar 2022 16:21:47 +0000 https://planergy.com/?p=11957 Complying with global invoicing regulations is an arduous task for organizations of all geographies, industries, and sizes. Despite moving towards a paperless, e-invoicing system to handle accounts payable invoices smartly and efficiently, organizations still face severe problems when they form partnerships with new vendors situated across geographies. Each organization must prepare its accounts payable system… Read More »Invoice Compliance Best Practices and Checklist

The post Invoice Compliance Best Practices and Checklist appeared first on Planergy Software.

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What's Planergy?

Modern Spend Management and Accounts Payable software.

Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing.

We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy.

King Ocean Logo

Cristian Maradiaga

King Ocean

Download a free copy of "Preparing Your AP Department For The Future", to learn:

  • How to transition from paper and excel to eInvoicing.
  • How AP can improve relationships with your key suppliers.
  • How to capture early payment discounts and avoid late payment penalties.
  • How better management in AP can give you better flexibility for cash flow management.

Invoice Compliance Best Practices and Checklist

Invoice Compliance Best Practices and Checklist

Complying with global invoicing regulations is an arduous task for organizations of all geographies, industries, and sizes.

Despite moving towards a paperless, e-invoicing system to handle accounts payable invoices smartly and efficiently, organizations still face severe problems when they form partnerships with new vendors situated across geographies.

Each organization must prepare its accounts payable system to handle region-specific fiscal, trade, and legal regulations. Failing to comply with local laws and taxes-related formalities can result in additional costs for the business.

With an array of tax laws, specific requirements across invoice receiving, handling, and archiving regulations of different geographical regions, and distinct invoice formats, businesses have to face a plethora of challenges and concerns related to global legal and tax compliance.

In today’s article, we will dive deeper to understand the major details required for an invoice to be considered valid, the legal compliance needed for an e-invoice, and why companies need a specialized invoice compliance solution.

What is a valid invoice?

An invoice is a written document sent by a seller to its buyer after delivering goods or rendering services. The primary purpose of sending an invoice is to request payment from the buyer when it’s due.

An invoice is considered valid only if it contains the details required by the local regulatory laws. Besides, a valid invoice must also comply with country-specific sales or value added tax laws and regulations where the company operates. The value of goods and services mentioned in an invoice becomes a base for calculating, collecting, and remitting tax.

What are the major details required for an invoice?

Although each country may have its own invoice requirements, a typical invoice should possess the following critical details:

  • The word “invoice” marked clearly at the top
  • Business name, address, and contact details
  • Client name, address, and contact details
  • Project address (if it’s different from the usual business address)
  • Invoice number
  • Invoice date
  • Payment terms and due date
  • Description of services rendered or products delivered
  • Quantity of products or services
  • Amount due (in local currency)
  • Taxes, if applicable
  • Mode of payment such as ECH, credit card, or checks

It is pertinent to note that a few countries have stringent rules for invoice numbers, whereas other countries like the USA have flexible requirements.

Businesses can assign a number to an invoice in chronological order or choose unique identifiers for each customer, product or service, or geographical region. Assigning a unique number to each invoice helps quickly retrieve necessary information when required for filing GST or sales tax returns and auditing purposes.

Invoice Information Compliance Checklist

ParticularsMandatory in an invoice
Word “invoice” marked clearly
Full name, address, and contact details of the seller
Full name, address, and contact details of the buyer
Invoice number
Invoice date
Payment terms and due date 
Description of goods or services
Quantity of goods or services
Amount due (in local currency)
Taxes, if applicable
Mode of payment such as ECH, credit card, or checks 
W9 form 

What is an e-invoice?

Many businesses have sent PDF invoices to their customers by email for many years. However, it’s just an electronic delivery of the old paper invoice. The buying organization has to receive the invoice, send it to various departments for cross-verification, and then initiate the payment. This entire process takes plenty of time and is prone to errors.

Also, when the accounts payable team is overburdened with the invoice processing of thousands of invoices, it can approve unauthorized invoices. During a heavy workload period, a few large companies even follow a policy of paying all invoices under a certain value without verification, leaving themselves open to invoice fraud.

E-invoicing is the process of exchanging an invoice between a supplier and a buyer in the specified standardized format. E-invoices contain necessary transaction details in a structured format. The buying organization can automatically import the invoice into its accounts payable system without any manual intervention upon receiving it.

With e-invoicing, the accounts payable team quickly and accurately processes the invoices to pay on time. Also, 100% transparency allows the approver to view the entire process at any time and ensure that no invoice is approved without adequate verification.

Not only this, but e-invoicing also lets organizations combat invoice fraud by validating if the vendor is approved, ensuring that an invoice has not been sent for approval and paid more than once, or individual line items don’t appear multiple times.

What is the legal compliance required for e-invoices?

E-invoicing compliance refers to the laws and regulations that both suppliers and buyers must comply with when sending and receiving electronic invoices in real-time or during the EDI transfer. Besides including the details mentioned above that are required for an invoice to be considered valid, organizations should account for the following things to ensure that vendor e-invoices are compliant:

  1. Authenticity of origin: The accounts payable team of the buying organization has to ensure that the e-invoices are sent by the invoice issuer (i.e., the seller) and not by someone who is impersonating them. It can be managed either by ensuring that both parties have a certificate that proves their authenticity or by implementing identification and authentication protocols.
  1. Integrity of the content: The AP team has to ensure that details mentioned in the document are secured and were not altered at any point after its issuance. Those events can be detected through an advanced digital signature where the data has been tampered with. If digitally-signed data is altered, it invalidates the signature.
  1. Legibility: When an e-invoice is exchanged in a structured format (XML or UBL), it should be accompanied by a readable document throughout the entire period of a document’s validity. Also, the e-invoice must be sent in the format which is acceptable in the buyer organization’s country. For instance, if a US organization sends an invoice to an Australian buyer, the invoice must be sent in Peppol format.
  1. Storage: Each e-invoice must be stored in its original format and made available for tax inspection and audit, according to the business’s country. For instance, in Saudi Arabia, the e-invoicing solution must allow companies to export invoices and associated notes to an offline local archive.

How can an efficient e-invoicing solution come in handy?

Today’s invoice compliance solution offers more than just multicurrency and multilanguage support. It possesses up-to-date knowledge of various countries’ e-invoicing regulations and quickly adapts to any new compliance challenge.

The modern invoice compliance solution provides a holistic approach to the complete invoicing cycle and makes the entire process virtually touchless by integrating with the ERP system.

Faster invoice processing

According to the Ardent Partners’ Accounts Payable Metrics that Matter in the 2021 Report, nearly 60% of businesses have adopted eInvoicing solutions.

An efficient e-invoicing solution allows an organization to timely process hundreds and thousands of vendor invoices with minimum errors and omissions, ensure big data management, and identify and verify each transaction with speed, ease, and accuracy.

Higher efficiency

A proper invoice compliance solution ensures appropriate controls and checks and eliminates manual processes that eat up the accounts payable team’s valuable time, increase frustration, or pose a risk. It frees up valuable resources to focus on collecting advanced insights, streamlining the entire procure-to-pay process, and helping the management make critical decisions.

Besides, an efficient invoice compliance solution also enables the Accounts Payable team to handle exception management better.

Systematic processing

The invoice compliance solution receives the invoice data in a structured format and maps it to the fields required for accounting according to the country-specific parameters. Then, it cryptographically verifies digital signatures to ensure data integrity and processes it for approval and payment.

3-way matching and approval

A good invoice compliance solution applies the 3-way matching process to highlight discrepancies in 3 important documents of the purchasing process – the purchase order, invoice, and order receipt and cross-verifies the information such as the number of units, cost per unit, total order cost, etc.

Once a discrepancy such as inaccurate quantity, incorrect price, damaged goods, etc., is located, the invoice is not processed for payment until the issue is rectified. It helps the company avoid overpayment or incorrect payment, and reduces operational costs by up to 50%.

Due compliance

An efficient invoice compliance solution always complies with all trade and legal regulations applicable to the buyer and the supplier. Simultaneously, it lowers costs associated with handling global invoice compliance.

Proper archiving through automation

A good invoice compliance solution also makes archiving easier and hassle-free. It allows the organization to set customized rules and automate digital organization processes to systematically store invoices and other documents for quick retrieval.

It slashes the audit prep time and supports even the deepest audits without breaking the bank for the organization.

Advanced security protocols

An efficient invoice compliance solution takes securitization seriously and integrates with leading single sign-on providers to secure connections and prevent potential data breaches. Remember, using an inefficient invoice compliance solution can result in a security breach and loss of crucial data (e.g., customer’s personal information), jeopardizing the organization’s image.

Invoice Processing Compliance Checklist

While processing the invoice and making it due for payment, the accounts payable team should comply with the following invoice processing compliance checklist:

ParticularsMandatory for invoice processing
Authenticity of origin
Integrity of the content mentioned in the invoice
Legibility (human-readable PDF attachment)
Storage of documents in the original format
3-way matching (PO, Invoice, and Receipt)

Bottom Line

In the post-pandemic world, adopting an efficient invoice compliance solution can allow organizations of all scales to expand their operations, increase resilience, and simultaneously comply with regulatory requirements, while also managing their supply chain smoothly.

The new-age invoice compliance solution providers utilize machine learning in conjunction with artificial intelligence to provide new-age features and support to help organizations thrive in the “new normal” world.

What’s your goal today?

1. Use Planergy to manage purchasing and accounts payable

We’ve helped save billions of dollars for our clients through better spend management, process automation in purchasing and finance, and reducing financial risks. To discover how we can help grow your business:

2. Download our guide “Preparing Your AP Department For The Future”

Download a free copy of our guide to future proofing your accounts payable department. You’ll also be subscribed to our email newsletter and notified about new articles or if have something interesting to share.

3. Learn best practices for purchasing, finance, and more

Browse hundreds of articles, containing an amazing number of useful tools, techniques, and best practices. Many readers tell us they would have paid consultants for the advice in these articles.

Related Posts

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How Accounts Payable Benchmarking Can Improve Efficiency https://planergy.com/blog/accounts-payable-benchmarking/ Mon, 21 Feb 2022 16:44:38 +0000 https://planergy.com/?p=11940 Often, organizations judge the efficiency and effectiveness of the accounts payable team by the number of invoices processed or total error-free payments disbursed over a period. However, the accounts payable process holds special significance since it can have a distinct bearing on working capital, efficiency, and profitability of the Procure to Pay (P2P process) and, ultimately, an organization’s relationship with its vendors. A better way… Read More »How Accounts Payable Benchmarking Can Improve Efficiency

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What's Planergy?

Modern Spend Management and Accounts Payable software.

Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing.

We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy.

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Cristian Maradiaga

King Ocean

Download a free copy of "Preparing Your AP Department For The Future", to learn:

  • How to transition from paper and excel to eInvoicing.
  • How AP can improve relationships with your key suppliers.
  • How to capture early payment discounts and avoid late payment penalties.
  • How better management in AP can give you better flexibility for cash flow management.

How Accounts Payable Benchmarking Can Improve Efficiency

How Accounts Payable Benchmarking Can Improve Efficiency

Often, organizations judge the efficiency and effectiveness of the accounts payable team by the number of invoices processed or total error-free payments disbursed over a period.

However, the accounts payable process holds special significance since it can have a distinct bearing on working capital, efficiency, and profitability of the Procure to Pay (P2P process) and, ultimately, an organization’s relationship with its vendors.

A better way for an organization to gauge, measure, and analyze the AP performance and discover growth and improvement opportunities is to use accounts payable benchmarking.

What Is a Benchmark?

Benchmarking is a well-defined process of measuring and comparing key business metrics against industry peers, competitors, and leading organizations to analyse and discover how and where the organization can make changes to improve performance.

Benchmarking is all about making sense of the seemingly endless data stream to achieve certain results. It allows an organization to tap into its own and its competitors’ historical data to gauge its performance among its peers.

An Introduction to Accounts Payable Benchmarking

AP Benchmarking enables an enterprise to measure and analyze the AP function’s performance against benchmarks and leverage improvement opportunities. 

These improvements can have a ripple effect on other processes too.

For instance, invoice and payment approvals are measured in relation to the AP team’s speed and efficiency. 

However, invoice and payment approvals lead to a continuous delay in B2B payments, which can affect relationships with key suppliers, and ultimately result in a lost competitive advantage for the organization.

Benefits of Accounts Payable Benchmarking

AP Benchmarking plays a pivotal role in improving the accounts payable process by measuring key performance metrics and comparing them against leading organizations. 

When compared against peers, the AP teams within best-in-class organizations cost less, show better accuracy, take fewer hours, provide better insights, and result in fewer complaints from vendors and suppliers.

An enterprise can gain the highest efficiency level and deliver exceptional results by tracking the proper accounts payable key performance indicators and aiming to improve its AP function’s performance over time.

7 Accounts Payable Key Performance Metrics to Track Accounts Payable Efficiency

Cost-Effectiveness (Average AP Operating Cost per Invoice Processed)

Out-of-control accounts payable operating costs can quickly erode profitability and bring the entire workflow to its knees. 

However, an organization can control the operating costs and accurately measure the AP operations efficiently by calculating the average AP operating cost per unit.

Average operating cost per unit = Total operating cost divided by the number of invoices processed

The lower the average operating cost per unit, the better the performance of the Accounts Payable department.

For instance, if an organization’s AP operating cost is $100,000 and the team processes 10,000 invoices on average every month, the average operating cost is $10 per unit.

This cost can then be compared with the APQC benchmark, which reports that AP teams within best-in-class organizations process invoices at $2.02 per unit, while the median cost for invoice processing is $5.71 per unit.

According to CPO Rising, the average cost is $9.25 per unit, while in Ardent Partners’ Accounts Payable Metrics that Matter in 2021 Report, reported a $10.89 average cost to process an invoice, way higher than the APQC benchmark.

However, a word of caution is needed here. 

Average operating cost per unit may be misleading if total invoices processed include a high number of exceptions or non-PO invoices. 

When invoices are matched instantly with purchase orders and paid without intervention, they often cost less than exceptions requiring manual rework before being approved.

Process or technological deficiencies are often the main culprits behind incremental processing costs. Accounts payable automation drives cost savings by creating an intelligent workflow, resulting in a saving of 60% to 90% per document, depending on the maturity of current processes. Implementing accounts payable automation software is a key step to improving efficiency in this area.

Staff Efficiency (Invoices Processed Per FTE)

This metric enables organizations to gain valuable insights into the efficiency and productivity of your AP team as a whole.

Invoices Processed Per FTE = Total invoices processed divided by the total number of full-time employees (FTEs) in the AP department.

It can be calculated yearly, monthly, fortnightly, weekly, daily, or even hourly, depending on the volume of invoices that an organization handles.

According to APQC, highly-productive teams can process 23,333 invoices per FTE, whereas inefficient teams process only 6,082 invoices per FTE.

According to Ardent Partners’ research, organizations received 49% of invoices manually in 2021, which may have also led to slower invoice processing.

The best-performing organizations apply automation to process invoices using an automated workflow to improve staff efficiency.

They also eliminate approval bottlenecks by giving on-the-go access to their staff to approve invoices via mobile. Not only this, but they also eliminate paper-based processes, wherever possible, to achieve AP operations efficiency and effectiveness.

Faster and more efficient invoice approval processes enable an organization to take advantage of early payment discounts, better cash flow management, improved supplier relationships, and significant cost savings.

Percentage of Discounts Lost

It is one of the most crucial-yet-overlooked KPIs that eats into an organization’s profitability. To measure this KPI, an enterprise should track those instances when it failed to take advantage of early payment discounts offered by a supplier. Also, it should analyze the total monetary value lost and discover missed opportunities.

Percentage Of Discounts Lost = Total transactions where discounts were not captured divided by Total transactions where suppliers offered discounts

“The lower, the better” can be a misleading way to measure this KPI since an organization does not always have sufficient cash in hand to pay the full invoice amount early and capture a discount. 

Hence, each instance should be analyzed separately to discover opportunities for process improvement in the future.

The business can consider processing invoices faster to improve this KPI and capture discounts wherever possible. 

Besides, it should also look out for a solution that sends early payment discount reminders, like Planergy.

Number of Supplier Inquiries, Discrepancies, and Disputes

If an AP team spends a significant portion of its time handling supplier inquiries or resolving discrepancies and disputes, it can’t create value.

According to Ardent Partners’ Accounts Payable Metrics that Matter in 2021 Report, Accounts Payable Staff spend 22% of their time responding to supplier inquiries.

An organization should diligently track the total number of supplier inquiries, discrepancies, and disputes that the AP team must handle. The lower this number, the better.

To minimize the time spent by the AP team answering inquiries or resolving disputes, the organization can automate the AP process, which will eliminate the risk of duplicate invoices and payments. 

Besides, the communication to suppliers should be strengthened to inform them of key milestones and status related to invoice processing, payment, etc.

Vendor Payment Errors

An organization can measure its diligence in paying vendor invoices by tracking vendor payment errors, such as overpaid invoices, underpayments, payments made to a wrong vendor, duplicate payments, etc.

Vendor Payment Errors = Erroneous transactions over a period divided by the total number of transactions over the same period.

A significant reason behind vendor payment errors is a deep-seated practice of organizations to make manual payments. 

According to Ardent Partners’ Accounts Payable Metrics that Matter in 2021 Report, 43% of B2B payments are still made manually. Manual payments are prone to human errors and unnecessarily increase the overall invoice cycle time. 

Also, not having upstream data (PO, receiving information) to compare against for accurate 3-way matching makes it difficult to approve invoices for payment quickly and accurately. 

Tracking from purchase through to invoice matching with a Procure-to-Pay software can remove many payment errors.

To improve this KPI, organizations should coordinate their AP with upstream data and consider using electronic payment methods such as ACH, Credit Card, Wire, virtual card, etc.

Invoice Processing Time

Invoice Processing Time—total time taken by the AP team from receiving an invoice to making it “ready-to-pay”—shows the overall efficiency of the AP workflow.

According to Ardent Partners’ Accounts Payable Metrics that Matter in 2021 Report, the average time to process an invoice was 10 days in 2021.

While this benchmark can’t be a one-size-fits-all solution since performance can vary depending on the industry, business size, the number of invoices received, etc., it’s always worth keeping an eye on it as it can put other KPIs at risk.

Invoice Exception Rate

When an invoice misses essential details such as incorrect or missing purchase orders, incorrect vendor data, routing errors, or approval hang-ups – it can shackle the accounts payable process.

Invoice Exception Rate = Invoices flagged for an exception divided by total invoices received in a period.

According to Ardent Partners’ Accounts Payable Metrics that Matter in 2021 Report, about a quarter of invoices, i.e., 24.6%, were flagged for exceptions.

Often, the AP teams have to perform additional work to get invoices with exceptions approved, leading to unnecessary delays in invoice processing. 

It also eats into the AP staff’s valuable time that they could have spent focusing on more strategic tasks to help achieve company goals.

An organization can control the invoice exception rate by automating the invoice processing system that matches invoices to POs based on rules and promptly sends instant reminders to the team to handle exceptions.

The Road to Success in the New Normal

As the world marches into the “New Normal,” organizations will have to plan and implement AP process automation to reach the next level of efficiency and effectiveness and achieve peak performance.

AP automation will result in faster processing of invoices, lower operating costs, fewer errors in invoice processing and payments, and decreased fraud risk.

Organizations need to automate the AP process as much as possible to increase efficiency, productivity, and accuracy. Benchmarking will provide success metrics for how well automation is working.

Ultimately, measuring the right key performance indicators and optimizing the AP process through automation are the only viable ways to improve the accounts payable process.

What’s your goal today?

1. Use Planergy to manage purchasing and accounts payable

We’ve helped save billions of dollars for our clients through better spend management, process automation in purchasing and finance, and reducing financial risks. To discover how we can help grow your business:

2. Download our guide “Preparing Your AP Department For The Future”

Download a free copy of our guide to future proofing your accounts payable department. You’ll also be subscribed to our email newsletter and notified about new articles or if have something interesting to share.

3. Learn best practices for purchasing, finance, and more

Browse hundreds of articles, containing an amazing number of useful tools, techniques, and best practices. Many readers tell us they would have paid consultants for the advice in these articles.

Related Posts

The post How Accounts Payable Benchmarking Can Improve Efficiency appeared first on Planergy Software.

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